Business Office Front Desk

ROSILAND DENNIS

Shreveport, LA ·318-***-****

**********@***.***

Seeking an environment where I can effectively utilize my skills to grow. Yearning for opportunities that allows me to learn and exceed more than expected.

EXPERIENCE

03/2022-PRESENT

Leasing Agent, Westdale

Touring the property and promoting monthly deals

Receiving/collecting payments from tenants

Answering and making calls

Opening and closing the office

02/2023-PRESENT

Business Office/HR INS Verification, Specialist Hospital

Making outgoing call regarding invoices

Receiving/collecting payments from ins and patients

Mailing receipts

Registering patients

Verifying insurance

03/2022 – 02/2023

Switchboard Operator/Registration Clerk, Specialist Hospital

Opening office and preparing for all surgeries day of

Scheduling appointments and surgeries

Helping with registration and pre-registration

Verifies Insurance

Making sure all demographics on patients’ charts are accurate

Operating a multiple station telephone switchboard

01/2007 – 03/2022

Credit Clerk/Front Desk Agent/Call Center Reservationist, Eldorado/Ballys

Checking guest credit report and bank info

Assisting/promoting applications for casino credit

Inputting data into system

Setting credit lines

Answering phones

Booking reservations

SKILLS

Medical Terminology

Scheduling Management

Electronic Health Records

Customer Service

Patient Confidentiality

Organization Skills

Leadership

Communicates Effectively

HR insurance verification

EMR trained

Business office training

REFERENCES

Angil Ross/ Former Coworker 318-***-****

LaCraisha Anderson/ Former Coworker 318-***-****

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