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Quality Assurance Customer Service

Location:
Key Largo, FL
Posted:
November 03, 2024

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Resume:

Jessica Griffin

Tavernier, FL *****

***********@*****.***

+1-518-***-****

I am a hard-working and driven individual who isn’t afraid to face a challenge. My most valuable trait is that I’m a people person who enjoys meeting new individuals and learning about their lives. I always find some common ground with everyone even if I have to get creative to do so. Growing up in family owned business has allowed me to see the ins and outs of the business world I feel confident in advancing my knowledge and make strides for my future. Authorized to work in the US for any employer

Work Experience

Quality Assurance Specialist

Engineered Molding Technology - Clifton Park, NY

August 2018 to November 2019

Inspected silicon products and packaged them.

Customer Service

Hoffman's Car Wash - Clifton Park, NY

November 2017 to September 2018

Greeted customers, drove cars to bay, dried cars, washed inside of the cars Hostess/Waitress

13 North Restaurant - Saratoga Springs, NY

October 2017 to March 2018

Sitting guests, cleaning up tables.

• Waited tables

• Ran checkouts

• Greeted and seated guests

• Accommodated and managed large parties

• Resolved customer issues

• Helped bus tables

Salon Associate

Zoom Tan - Schenectady, NY

October 2017 to December 2017

First Mate/Deckhand

Cheeca Lodge & Spa - Islamorada, FL

Education

License in Cosmetology

Hair Academy Paul Mitchell Partner School - Schenectady, NY February 2019 to February 2020

High school or equivalent

Ballston Spa Senior High School - Ballston Spa, NY September 2012 to June 2018

Skills

• Quality Assurance

• Hair Styling

• Car Wash

• Detailing

• Management (2 years)

• Customer service

• Front desk

• Typing

• Sales

• Hospitality

• Sales management

• Cash register

• Hotel experience

• Serving

• Restaurant experience

• Quality assurance

• Merchandising

• Cash handling

• Supervising experience

• Driving

• Phone etiquette

• Computer skills

• Time management

• Daycare

• Communication skills

• Organizational skills

• Cosmetology

• Guest services

• Retail sales

• Conflict management

• Basic math

• Lifeguard

• Swimming

• Leadership

• Microsoft Office

• Outdoor work

• Direct sales

• Public speaking

• POS

Certifications and Licenses

Cosmetology License

July 2019 to April 2021

Driver's License

February 2016 to December 2024

Barbering License

TWIC Card

Food Handler Certification

Additional Information

Very outgoing, good customer service



Contact this candidate