Human Resources Employee Relations

Toinette M. Perry

********@*****.*** 773-***-****

Objective

A dynamic Human Resources Senior Leader, with experience in multiple areas of HR; compensation, benefits, strategic planning, organizational effectiveness and employee relations. An initiator that works efficiently and effectively to create a highly engaging, inclusive and results oriented environment.

Education

Adler University • Master of Industrial and Organizational Psychology

Human Resources Management (HRM) May 2016

Roosevelt University• Bachelor of Arts (BA) in Psychology Concentration in Human Resources Management & Organizational Change May 2005

Professional Experience

LaRabida Children’s Hospital

Directing Manager of Human Resources 2022- Current

Responsible for developing HR strategic initiatives and objectives and for developing and maintaining procedures and programs, designed to provide effective hospital support to management and staff. Ensuring an adequately oriented, compensated and motivated workforce to meet the current and future needs. This encompasses the major areas of organizational planning and development, employee relations, policies and procedures, communications, compensation and benefits, retirement plan administration and governmental compliance.

●Develops, implements, interprets and administers the hospital/organizations policies and procedures, Employee Handbook, conducts continuing study of human resources policies, programs and practices keep the Hospital abreast of current practices and informed of new developments. Communicates policies and procedures.

●Provides support, guidance, coaching and counsel to managers in regard to employee relations issues and corrective action matters; oversees and approves all corrective actions of suspensions and terminations. Investigates and responds to employee complaints. Liaison with government agencies as it relates to employee issues. Handles all discrimination and other complaints with outside agencies. Selects and coordinates use of outside attorneys/consultants.

●Manage the compensation and benefits policies and procedures. Establish/monitors wage and salary structure, performance appraisal programs, employee benefit programs and services. Monitors compensation and benefits programs for effectiveness and cost containment. Selects and coordinates use of human resource consultants, insurance brokers, insurance carriers, pension administrators and other outside sources. Oversees Workers’ Compensation program and policies. Oversees Unemployment Compensation policies and administration.

Saint Anthony Hospital

Sr. Manager of Compensation and Benefits 2021-2022

Responsible for strategic planning, designing, overseeing, and implementing the hospital’s compensation and benefits programs. Managing plans for 900+ full-time and part time employees. Administering compensation structures and benchmark. Sets forth and execute departmental goals by providing vision, leadership, planning project coordination and management for HRIS while concurrently facilitating efficient operations to meet current and future business needs within the Human Resource Department. Lead and plan the day-to-day operations of compensation, benefits, and HRIS.

●Lead the areas through analysis, development, evaluation and implementation of the organization’s compensation and benefits plans.

●Research innovative compensation methodology, industry trends and technology to benchmark against company practices; analyze appropriate salary and wage survey information.

●Partner with finance and accounting leaders to ensure accurate estimates, forecasts and calculation of compensation and benefit expense for budget planning and tracking; develop fiscal year budgets, performance standards and metrics to optimize use of company resources.

●Promote proactive approaches using HRIS to solve business needs/problems, enhances the understanding and acceptance of the HRIS capabilities by directing, researching, and resolving HRIS problems, unexpected results or process flaws and recommend solutions to meet requirements; Negotiate and implement Vendor Firm Contracts that will result in lower expenditures for Payroll and HRIS system.

●Planning and communication - Oversee the benefit plan renewal process and annual open enrollment. Ensure plans and related policies are current and communicated to employees.

●Manage and review active job descriptions including adding new and updated job descriptions, identifying missing job descriptions, and removing inactive job title

●Provide Human Capital Consulting to clients within the organization in the development of HR solutions through the alignment of business strategies and HR initiatives to achieve overall organizational objectives.

Illinois College of Optometry

The oldest and largest optometry college in the United States. Managed an annual compensation and employee benefit budget of over $130+ Million.

Human Resources Director of benefits & Compensation 2016 – 2021

Supports a variety of HR related engagements, with a primary focus on employee benefits and compensation, including competency model development, audits, plan design & efficiency. Working with the executive leadership team on cost-reducing initiatives. Streamlining structures of the total compensation and employee benefit policies.

●Report directly to the CFO. Provided council and advice on the college’s business plan and strategies (including succession planning, employee engagement, employee relations, compensation and benefits).

●Coordinate all compensation including bonus and rewards.

●Build and maintain salary banding & leveling framework across the institution.

●Consult with and provide direction, guidance and resolution to the business leaders on compensation matters. Advise on pay practices, and separation/severance practices.

●Continuously monitor the market, manage our broker and vendor relationships and drive the design and management of ICO's robust employee benefits and retirement program.

●Ensure that all benefits are competitive, cost effective and equitable.

Urban Partnership Bank

Sr. Human Resources Specialist 2013 - 2015

Lead a team of 4. Manager of the payroll and benefit process. Administer all day-to-day HR operations and benefit plans and programs such as the annual open enrollment, hire and termination, retirement, life event modifications, health and welfare coverages, flexible spending, leaves, termination and incentive plans. All compliance and auditing management i.e., ACA, ADA, COBRA, FMLA and process improvement. Retirement planning and compliance. Manages all applicable vendor relationships. On-boarding, terminations, salary banding, incentives and rewards. Manage employee relations issues via counseling, mediating/resolving disputes, coordinate, investigate complaints/grievances, and supporting risk assessment. HRIS - audits, position management, compensation entries, and reporting maintenance. Assisted with developing strategies, trained and maintain transparent relationships with the executive teams, and senior management groups, vendors, and partners.

SIMS Metal Management

Sr. Human Resources/Benefits Analyst 2012-2014

Lead a team of 4. Managed the implemented a new employee benefits self-service system ADP. Directed all benefit programs and compliance. Managed the leaves processes FMLA, LOA, STD, and LTD. Administer employee pension and 401(k) plans, NDT, MRD’s, 5500’s, and SPD’s. Coordinate with management on compensation, bonus and reward structures. Evaluate market and benefit benchmarks for employee pay structures. Ensure performance and accuracy of assorted administrative assignments such as vendor billing, auditing, RFP responses, and reporting. Managed general ledger interface system (ADPGL) with 6 separate configurations to accommodate multiple GL legacy systems from prior acquisitions.

Ada S. McKinley

Human Resources Specialist 2010-2012

Provide personnel policy and procedure guidance to employees and management. Maintain up-to-date knowledge of federal and state employment law and compliance requirements. Coordinate open enrollments, changes, recruiting and training for employee benefits programs. Respond to human resources-related inquiries.

Northern Trust Bank

Human Resources Generalist & HRIS Analyst 1999-2010

Initiates the recruitment and employee placement process. Train and on-boarding and help guide new employees through the process of benefits enrollment. Handles employee relations in addition to maintaining and advised on legal, government and regulatory matters. Personnel records and ensures that related policies, procedures and reporting are compliant. Prepares and submits government-mandated reports.

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