Store Manager Loss Prevention
Resume:
S/S
STEVIEONA
SMITH
*** * ******** *****, ******, Ohio 45415
email:*******@****.***
About
Excellent communication skills, attention to detail and commitment to providing quality care. Handled customer complaints via email/phone calls. I have gained the ability to navigate our internal computer system to up customer/inmates. Supervising and direct customer/inmates to assigned areas.
Experience
Correction Officer
Department of Rehabilitation & Correction
2024-Present
Maintaining control of the institution to provide for safety and security of the facility, inmates, staff, and public by enforcing rules/regulations/policies.
Supervise and direct inmate activity in assigned areas of facility/institution.
Monitoring and operating security controls, equipment, and computers Operation of automotive vehicles in perimeter security and the transportation of inmates.
Completes required reports and serves on committees.
Store Lead
Walgreens
1/2023-1/2024
Assist in setting and maintaining plan.
Assist customer by locating merchandise, transferring to another departments.
Maintaining register and delivery orders
Training new hires.
Running reports, doing orders, making schedules
American Eagle
Store Manager
4/2020-12/2022
Taking customer complaints via email/phone calls.
Implement merchandise strategies.
Ensure store achieve company objectives and KPI goals.
Reviewing shrink/loss prevention, payroll, reporting and scheduling recruit
Develop and train top talent who are sales, customer, and fashion focused.
Rue 21
Store Manager
1/2019-3/2020
Arranges and executes suitable and effective training solutions for other team members based on performance.
Supports daily merchandising, styling, floor set planning and execution, replenishment, launches, updates, shipment, zero selling reports, loss prevention and service.
Scheduled one on one and coaching time. Handled customer complaints, issues with store items and payment methods.
Cash out delivery orders and payments take customer complaints via email/phone calls.
Ensure floor is replenished per company guidelines which includes follow-up with staff to ensure accuracy.
Foot Locker
Sales lead/Assistant Manager
1/2014-1/2019
Review Merchandising, opening, and closing store, scheduling, supervising shipment, receive shipment, organize shipment, and store displays.
Handle customer complaints, reviewing and understanding sales, reviewing metrics, hiring new employees, deposit, completing bank reports, daily paperwork for day-to-day sales.
Understanding priorities, answering day to day questions, answering phones.
Education
Liberty Studies-Bachelor’s degree
Bowling Green University
2020-2024
Wayne High School-Diploma
5400 Chambersburg Rd
Huber Height, Ohio 45424
Skills
Excellent communication skills
Attention to detail.
Hiring/Interviews
Scheduling one/one
Daily and Monthly Report
Monitoring
Job security
Customer Service
Promote safety awareness.
Motivating sales
Overseeing issue
Promote safety awareness.
Contact this candidate