Customer Service Representative
Resume:
Taylor Crocker
Pensacola, FL *****
*************@*****.***
Customer Service Representative with an extensive experience in sales and the customer service environment; which includes generating new prospects, training existing customers, troubleshooting technical problems and managing/tracking returns. Organized, critical thinker, creative, good communicator, thrives in pressure, excellent writing skills, notable positive rapport with customers.
Willing to relocate to: Gulf Breeze, FL - Milton, FL - Cantonment, FL Authorized to work in the US for any employer
Work Experience
Recruiter/Sourcing Specialist
PeopleShare - Remote
April 2022 to December 2022
• Sourcing and review resumes finding and attract qualified applicants for open positions.
• Conducting phone screens
• Scheduling interviews
• Preparing candidates for interviews
• Collaborating with hiring managers
• Extending offers
Human Resources Manager/Office Manager
Angels companion care LLC - Cantonment, FL
November 2020 to May 2022
Recruiting, selecting, orienting, and training employees. Maintaining work structure by keeping everything updated.
Customer Service Representative/Sales
Boost Mobile - Wireless, Miah - Pensacola, FL
July 2015 to November 2020
Responsibilities
Make sales
Post payments
Up selling
Phone repairs
Inventory
Accomplishments
Managing a store
Skills Used
Managing a store
Work with customers
Up selling
Repairs
Trouble shooting
4G/LTE
Customer Service Representative
Alorica - Pensacola, FL
December 2015 to March 2016
Taking inbound calls
Computer proficiency
Customer service setting
Phone etiquette skills
Cashier/Front Desk
once upon a time - Pensacola, FL
November 2014 to February 2015
Responsibilities
Clean upholstery make sales work cashier
Skills Used
Money handling making sales consignment
Nursing Administrative Assistant
Baptist Healthcare - Pensacola, FL
December 2012 to May 2013
Responsibilities
Answered and quickly redirected calls.
Managed files and properly delivered mail.
Recording accurate messages.
Hands on work affiliating with patients.
Run errands
Patient vitals
Accomplishments
CPR certified
Certificate of appreciation
Skills Used
file management
vitals
communication with public
medical office experience
Education
Diploma in Health science
Pensacola High School - Pensacola, FL
2009 to 2013
Skills
• Inventory Management (2 years)
• Money Handling (3 years)
• Customer Service Skills (3 years)
• Troubleshooting (2 years)
• Telecommunications (2 years)
• Customer Service
• Credit Union
• Call Center
• Real Estate (1 year)
• Customer Care
• Sales Experience (4 years)
• 4G/LTE
• Banking
• 3G
• Phone Etiquette
• Financial Services
• Banking
• 4G/LTE
• 3G
• Phone Etiquette
• Microsoft Excel
• Microsoft Powerpoint
• Fair Housing regulations
• Property management
• Accounting
• Home care
• English
• Human Resources Management
• Recruiting
• Medical Office Experience
• Employee Orientation
• Benefits Administration
• QuickBooks (3 years)
• Clearcare (Less than 1 year)
• Customer service
• Sales
• Live chat
• Banking
• Store management
• Recruiting
• Telecommunication
• Interviewing
• Human resources
• Financial services
• Cash register
• Typing
• Cash handling
Certifications and Licenses
Temporary Nurse Aide
July 2020 to Present
Nurse Aide
Insurance License
October 2020 to July 2021
Additional Information
CPR Certified
strong verbal communication
over the phone skills
proficiency with computers
works well under pressure
Contact this candidate