Customer Service Home

MENO

A

TO:

Connexzia,

FROM:

CLARICE KATHLEEN TANNER

SUBJECT

Work From Home Customer Service At Appleton & Associates, Inc

Appleton & Associates, Inc.:

I understand that your team at Appleton & Associates, Inc., a leading provider of innovative solutions in the Customer Service Industry is looking for a customer service person to join your team in your work from home department.

After looking over your Key responsibilities and your qualifications I believe I would make a good addition to your remote team. My qualifications are listed below. If you would like to talk with me about this position, please call me or text at 304-***-****.

Strong communication skills, both verbal and written

Excellent interpersonal skills, with the ability to build rapport with candidates and employees

Attention to detail and ability to record responses accurately

Strong organizational skills to manage and prioritize survey tasks

Ability to work independently and efficiently

Familiarity with basic computer software and data entry

Ability to maintain confidentiality and adhere to privacy regulation

Resume’ Attached

Regards,

Kathy Tanner

CLARICE KATHLEEN TANNER

McPherson Manor - 90 Stone Gate Drive - Washington, WV 26181

304-***-**** home 304-***-**** cell

D.O.B 11/14/1949

CAREER OBJECTIVES: CAREER WITH LOCAL ESTABLISHED COMPANY

that provides opportunities and allows me

to use my personal work skills for the betterment of that company.

CAPBILITIES SKILLS: Strong administrative skills, effective time management, strong problem solver, good people skills and high energy.

EDUCATION: Graduate of Parkersburg South High School

Mountain State Business School, MSW

WORK HISTORY:

Last position

Dan McPherson State Farm – Insurance Office - Dan past away May 2024

(Not a policy writer) but do everything else,

May 2021-May 2024 – Customer Service Specialist

DR. STEPHENS & ASSOCIATES – OPTOMETRY OFFICE

March 2009 –May 2020– Office Technician

PSA – at DuPont Washington Work, WV,

December 2006 – March 2007 – Quality Specialist

American Red Cross – Education & Marketing Director, SPc.

September 1, 2004 – September 22, 2006 – managed special projects including but not limited/children’s education, clubs and grant projects, fund raising, AED sales, CPR Classes (Certified trainer) and helping with Blood Services, Health, & Safety.

PSA – AT DUPONT WASHINGTON WORKS, WV,

Feb 3, 2003 – August 31, 2004

Office Manager Facilities – listed are position high lights purchaser (lab, chemicals, office, computers, printers, copiers, furniture, uniforms), SAP CR, corporate travel liaison, construction, maintenance, janitorial manager, Shelter-in-place manager, control doc management, Library notebooks manager.

Quantum Resources – at DuPont Washington Works, WV,

Nov 3, 1987 - Feb 1, 2003

Office Manager Facilities – listed are position high lights

purchaser (lab, chemicals, office, computers, printers, copiers, furniture, uniforms), SAP CR, corporate travel liaison, construction, maintenance, janitorial manager, Shelter-in-place manager control doc management, Library notebooks manager.

Other Work Experience…

Pre-School Teacher/Manager – Washington Bottom United Methodist Pre-School (4 years) BSI – (Bowhunters Supply Inc.) Purchasing Dept. Vienna, WV, Purchasing Agent, contract management and receiving and inventory management director

Quantum Resources – at Shell Chemical Belpre, Ohio Sales Tax Audit Liaison Clerk

VOLUNTEER ACTIVITIES

& HONORS: Board of Directors for the Washington Bottom Community Building, Washington Bottom Lions Club, Professional Women of the Year 2008, Past President of the Parkersburg Professional Women’s Associations of Mid-Ohio Valley, Task Team for Special Education and Nutrition Wood County Board of Education, WV State PTA Managing Officer, Advisor to High School Red Cross Club, PSHS Golf Booster Association, PSHS Track Booster Association, supporter of Salvation Army and Wood County Crisis Center. Member of The Parkersburg Woman’s Club.

Archival – Local School, County, and State PTA Officer, Boy Scouts of America –Cub Pack 129 Master 5 years, Girl Scouts of America – Leader/Camp Director/Day Camp Director 8 years, WVUP Theatre, Cultural Art Center of Parkersburg and Wood County Council of PTA’s Day-in-the-Arts Director, Day-in-the-Sciences Director.

REFERENCE: Excellent references provided upon request.

Contact this candidate