Mary Luspinis
Experience
Dishwasher- Mountain View Retirement Village
Collect used kitchenware from dining and kitchen areas,
Load and unload dishwashing machines,
Store clean dishes, glasses and equipment appropriately, ensure there are always enough clean dishes, glasses and utensils, especially during peak hours,
Check washing machines’ operation and promptly report any technical/performance issues, remove garbage regularly,
Sanitize the dishwasher room area, including the floor.
August 5,2020–Present
Assistant Property Manager- Catalina Conservancy Properties
Ensuring the vacant units are ready for new occupants. Organizing interviews and vetting of prospective tenants
Marketing the company’s properties by advertising and showing existing vacancies to prospective tenants.
Collecting rents and following up on overdue payments
Keeping and maintaining records of new tenants, existing tenants and rent payments.
Reporting any issues to the lead property manager
Logging the particulars of insurance claims and liaising with insurers
June 10,2017–September 1,2022
Visit Supervisor- Gap Ministries
Supervises parent/child/family visits and documents interactions to ensure compliance with visitation requirements. Reviews and enforces visitation guidelines/expectations with case participants. Issues/concerns are elevated to the Visitation Program Supervisor and assigned DCS field staff for resolution.
Drives case participants to visitation locations, supervises visits, and documents observations. Coordinates with all case participants on a date/time/location for visitation that works for all parties. Communicates in a courteous and respectful manner with birth parents, providers, relatives, team members, co-workers, and the general public.
Provides one-on-one instruction/role-playing when needed/appropriate during supervised visitation time. Will assist case participants when applicable with home management and child development during visitation time. Assists case participants with information/guidance and provides community resources when appropriate to increase self-sufficiency.
Documents and/or enter case notes into a child’s database. Information documented should be concise and accurate. Conducts an initial intake with case participants and gathers information which may be utilized for future supervised visitation decisions. Monitors and tracks visits, transportation, case notes and provides a weekly report to the DCS Visitation Unit supervisor.
Collaborates and provides updates to the assigned DCS field specialist as questions/issues/concerns arise. Provides assistance to parents, children, family and community partners as it relates to supervised visitation services.
Performs other duties appropriate to the assignment.
October 18,2005-June 01,2017
Assistant Store Manager – Styles 4 Less
Creating employee schedules
Reviewing inventories
Ordering new products and supplies when needed
Responding to customer complaints
Hiring and training new employees
Supervising salesclerks to ensure that customers are helped.
Working with the manager to create advertisements for products.
Motivating staff during busy shifts
Assist the store manager in realizing or exceeding determined sales plans and target metric objectives.
Ensure consistent execution of company’s marketing and visual presentation.
Set up advertising displays and arrange merchandise on counters or tables to promote sales.
Train staff on how to drive sales through consistent development of product knowledge and customer service standards.
Ensure compliance with policies and procedures and report concerns to senior management.
Maintain proper inventory controls, facilitate inventory transaction and bulk count as guided by senior management.
Ensure the store is secure at closing by checking if the doors are locked, alarms are set, and all safes are locked.
Keep daily records of store sales, damages, deposit log, scheduling, employee discount and new hire paperwork.
January 2012 to April 2021
Customer Service Representative- H&R Block
Answer the phones, file paperwork for Tax Pros, take payments, help the Tax Pros and schedule clients.
Collected and documented orders
Responded to inquiries and issues.
Operated the cash register.
Resolved customer issues.
Handled reservations.
Greeted customers.
Managed customer accounts
Conducted customer service surveys.
2019-2021 works from home
Education
Enlightium Christian Academy- September 3,2001- May 25,2004- Online- High School
University of Arizona Global Campus- January 9,2023- Present- Bachelor of Arts Program- Social and Criminal Justice- Still Attending
Leadership
Communication
Team building
Conflict resolution
Time management
Organization
Strategic planning
References
Lynn Knopf
Caregiver
Care More
3923 N Pomona Rd Tucson, Arizona 85705
*********@*****.***
Cristy LaClair
Assistant Manager
1503 N Roger Rd Tucson, Arizona 85705
***************@*******.***
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