Sheena Sewell
Customer service/ Warehouse associate w/20+ years experience
Rex, GA 30273
********@*****.***
Energetic Customer Service Representative with 18+ years of experience communicating with and assisting customers, resolving complex customer inquiries as well as scheduling online services, inputting sales data, answering calls and emails and tracking order statuses. Exceptional interpersonal skills & great ability to multi-task.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Home Health Care Provider
self-employed-Griffin, GA
January 2015 to February 2023
1. To sit with patient daily to assist with regular daily tasks such as: Taking vitals, taking meds, etc. 2. To take patient to any doctors appointment or scheduled appointments, or errands that patient needs to attend.
3. To assist patient with doing daily hygiene tasks, that he/she can no longer do alone. 4. To cook, clean &/or assist with any daily regimen chores that they can no longer do themselves. Tracking Agent
TAZMANIAN FREIGHT SYSTEMS-College Park, GA
November 2013 to October 2015
Track and Trace agents take calls from customers shipping freight by Hot Shot or LTL, and by air, ground or sea. They inquire with customers and record freight dimensions to calculate pricing of the shipment, as well as providing shipment status online, dispatching driver for shipment order, monitoring inventory logs for shipments to verify if they have arrived at there destination as promised. Customer Service Representative
Publix-Lovejoy, GA
April 2011 to October 2013
Experience in customer service, cashier, answering phones, cake decorating (etc.) Exceptional interpersonal skills!
Appointment Secretary/ front desk (check-in)
McIntosh Trail Family Practice-Eagles landing, ga. May 2009 to June 2011
Front desk patient check-in. Appointment secretary, also verifying patients insurance. Scanning all paper charts into new computer filing system to go paperless. Warehouse Associate
INLINE PLASTICS-McDonough, GA
March 2005 to May 2008
Packing & shipping containers per order. For distribution to grocery stores & other accounts as well. Education
Associate's in Science
Colorado Technical University-Online - Colorado
September 2020 to Present
Skills
• Cake Decorating
• Cleaning Experience
• Packaging
• Customer service
• Cashiering
• Kitchen Experience
• Food Handling
• Commercial Cleaning
• Food Safety
• Baking
• Caregiving
• Front desk
• Computer skills
• Retail sales
• Food service
• Home care
• Nursing
• Microsoft Office
• Dispatching
• Medical Scheduling
• Patient Care
• Pricing
• Senior Care
• Food Preparation
• Medical office experience
• Communication skills
• Insurance Verification
• Cooking
• Clerical Experience
• Warehouse Associate (7 years)
• Customer service skills
• Clerical experience
• Front desk
• Customer service
• Freight
• Driving
• Retail sales
Certifications and Licenses
CPR Certification
First Aid Certification
Food Handler Certification
Driver's License
April 2008 to April 2024
050935086
Non-CDL Class C
April 2020 to April 2024
Excellent driver with clean driving record.