Office Manager Administrative Specialist

JENNIFER A. WALKER

**********@*****.*** 859-***-****

QUALIFICATIONS SUMMARY

Accomplished Office Manager offering over 40 years’ experience

Proficient user of MS Office (Word, Excel and Outlook)

PROFESSIONAL EXPERIENCE

Edge Utilities/Regional Customer Representative – May 2020 – June 2024

Daily/Weekly & Monthly contact with Property Managers (over 70) regarding tenant and owner move-ins & move-outs and sales of condos as well as high water usage and any billing issues

Monthly reporting to property managers showing what was billed out to their tenants

Monthly entering of water usage reads from multiple sources (i.e., handwritten, Excel files & various websites)

Heavy customer service dealing with tenants and owners regarding their water usage and any billing issues they had

Tague Properties/Office Manager/ Rental Manager - July 2017 – May 2020

Collecting and entering rent payments into Rent Manager

Process Late and Eviction Letters/Rent Collections

Coordinated all Service Request through Rent Manager

Daily/Weekly/Monthly AP/AR

Monthly bank reconciliations for multiple bank accounts

Consolidated Healthcare Solutions /Office Manager, Oct. 2013 - March 2017

Daily AP/AR

Provided administrative support for the four partners of the business as well as 50 insurance agents

Help to prepare and execute contracting for agents with several insurance up lines

Prepare and distribute monthly commissions for the agency which includes dealing with several insurance carriers, i.e., Anthem, Humana and United Healthcare

Preparing extensive Excel spreadsheet statements showing commissions earned and paid out to agents

Handling weekly, monthly payroll using the SinglePoint banking system and QuickBooks Enterprise Solutions 14.0

Prepared 1099 tax forms for all exempt insurance agents

Office Manager, Mar. 1995 to Sept. 2013 / Bryce Home Improvement / Newport, KY

Daily AP/AR

Ordering construction materials from several vendors

Daily communications with sub-contractors and customers

Prepared payroll to be sent to Paycor

Prepared 1099’s and W-2’s for employees, sub-contractors and owners

Daily bank duties

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