A Team Customer Support
Resume:
Crystal Hicks
TEACHER ARTIST
MENTOR COACH LEADER
PROFILE
Committed, motivated professional with
exceptional business and decision making
skills. Creative self-starter with superior
communication, interpersonal, and writing
skills. Experience working with the
community and diverse business lines
coupled with the ability to work
independently or part of a team. Strong
commitment to delivering quality results
and support to the organization. Self-
taught artist and design craftsman.
Proactive and forward-thinker with keen
eye for detail and imaginative vision.
CONTACT
324 Jefferson Street
Clarksdale, MS 38614
**********@*****.***
EDUCATION
Coahoma Community College
Clarksdale, MS
General Ed/ Pre-Nursing (2015)
• GPA: 3.43 / 4.0
• Dean’s List Scholar
REFERENCES
Available upon request
WORK EXPERIENCE
Clarksdale Collegiate Public Charter School
Art Instructor
Jan 2022 - Mar 2024
• Created and developed the school’s art program to enhance the artistic skills and knowledge of students in grades K – 6th
• Taught new art techniques and assisted students in creating projects. Transition Workforce
Lead Job Coach (In-Person & Virtual) • Trainer
Jan 2018 - Feb 2021
• Lead and managed transitions and change initiatives for disabled students looking to enter the workforce
• Prepared employment candidates with disabilities for permanent job placement to assist them with integration into the workforce
• Ensured employers receive job-ready employees.
Clarksdale Municipal School District
Math Lab Instructor
July 2109 - Dec 2020
• Actively supervised students' work in the classroom and answered mathematical questions as needed
• Issued online assessment of students’ performance and offered reinforcement in areas of need
• Assisted students, evaluated their performance, and maintained a safe study environment.
Westwood High School
Behavioral Specialist • ISS Coordinator
July 2018 - May 2019
• Provided a supervised and structured environment for students assigned to the In-School Suspension (ISS) program
• Worked with classroom teachers to coordinate academic activities for students and assisted them in completing their assigned work
• Monitored students and maintained a safe and orderly environment within the ISS classroom.
ALDI Inc.
Cashier • Inventory Specialist
July 2017 - Jan 2018
• Provided customer support by processing and receiving payments for items purchased; paid attention to detail and lead major inventory events.
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