Data Entry Customer Service

TAMMY DANIELS

California

**********@*****.***

PROFESSIONAL SUMMARY

Dynamic professional with a proven track record at CMRE, excelling in customer service and data entry. Expert in enhancing customer satisfaction and streamlining operations, demonstrated through effective call management and POS system expertise. Skilled in team leadership and training, significantly improving operational efficiency. SKILLS

• Data Entry

• Call Management

• Data Collection

• Paperwork Processing

• Multi-line phone talen

• Ambassador for retail

• Food prep

• Food Handlers card

• Customer Service

• Money handling abilities

• POS systems expert

• Call Center Operations

• Call center experience

WORK HISTORY

05/2018 to 07/2021 Customer Service Representative CMRE – Brea, CA

• Responded to customer requests for products, services, and company information. Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.

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Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.

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• Trained staff on operating procedures and company services. Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.

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05/2016 to 04/2017 Lead

Freshii – Brea, CA

Cashier, Data Entry, Prep food, Order inventory organization food handlers certificate made sure that the in house was in proper order and made sure that the customer was happy and the food was to there satisfaction.

EDUCATION

06/1985

Lynwood Academy - Lynwood, CA

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