Customer Service Driver's License

CHRISTOPHER KERETZ

Little Rock, AR ***** 501-***-**** ****************@*****.***

Professional Summary

Adept at managing high-pressure environments as demonstrated at Rogue Vapers, I excel in customer service and time management. Leveraging a valid driver's license and a clean driving record, I significantly enhanced customer satisfaction and sales, showcasing my ability to adapt and thrive in diverse roles.

Skills

• Time Management

• Valid Driver's License

• Customer Service

• Clean Driving Record

• Safe Driving Practices

• City and non-city driving

• Flexible Schedule

• Defensive Driving

Work History

Driver 04/2024 to Current

Door Dash – Little Rock, AR

• Followed all relevant traffic laws and safety regulations.

• Utilized GPS and other navigation tools to plan routes and stay on schedule.

• Achieved safe driving records by consistently following traffic rules and regulations.

• Delivered goods and products to customer on time and in excellent condition.

• Maintained professional and friendly demeanor during deliveries to uphold company reputation. Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.

•

General Manager 03/2013 to 04/2024

Rogue Vapers – Little Rock, AR

Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

•

• Developed and implemented strategies to increase sales and profitability. Resolved customer complaints effectively by addressing their concerns promptly while adhering to company policies.

•

Optimized store layout to enhance customer flow and maximize revenue from merchandise displays.

•

• Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.

Increased customer satisfaction through exceptional service and well-trained, knowledgeable staff members.

•

• Managed and diversified inventory of 200+ e-liquid flavors. Line Cook 03/2018 to 02/2020

American Pie Pizza – Little Rock

Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

•

Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.

•

Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

•

Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.

•

• Plated and presented all dishes to match established restaurant standards. Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross- contamination.

•

Server 10/2011 to 03/2013

Famous Daves BBQ – Little Rock, AR

Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

•

• Served food and beverages promptly with focused attention to customer needs.

• Worked with POS system to place orders, manage bills, and handle complimentary items. Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

•

• Cultivated warm relationships with regular customers. Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

•

Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

•

• Resolved customer complaints promptly and professionally to maintain positive reputation. Education

No Degree: Associate of Arts

Pulaski Technical College - Little Rock, AR

GED 07/2005

Central High School - Little Rock, AR

Contact this candidate