Customer Service Sales Associate
Resume:
Tingnong A. Bowers
Kannapolis, NC **083
********@*****.***
SKILLS
Problem Solving
• Problem solving and critical thinking skills
• Establish options with clients to assist in obtaining client’s goals
• Mediate and develop conflict resolutions
Communication
• Excellent verbal and written communicating skills
• Provide exceptional customer service skills
• Build rapport with clients
Computer & Administrative
• Microsoft Office in Word, PowerPoint, Outlook and Excel
• Administrative tasks such as faxing information, copying information, and enter data into computer system
• Detail-oriented and resourceful when completing multiple tasks in a timely basis
Motivational Skills
• Seek additional duties and sharing responsibilities during busy times
• Cooperate with fellow associates and management to improve the performance of all employees to meet organizational goals
• Work professionally and pleasantly with co-workers, customers, and managers to accomplish defined tasks
Tingnong A. Bowers
559 Reid St
Kannapolis, NC 28083
********@*****.***
WORK EXPERIENCE
Sales Associate November 2013- Present
Belk, Inc., Salisbury, NC
• Provide exceptional customer service to every customer including follow-up contacts
• Exceed personal hourly sale goals
• Use suggestive selling techniques successfully with all customers including exceeding upsell goals
Operations Specialist May 2008-February 2009
Wachovia LLC
Analyze commercial loans
Data entry
Maintain confidentiality
Sales Associate September 2007- November 2007
Children’s Place
• Provide exceptional customer service to every customer including follow-up contacts
• Process credit card applications
Education
Certificate Nurse Aid
Rowan Cabarrus Community College
Concord, NC
High School Diploma
A.L. Brown
Kannapolis, NC
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