Office Manager Team Leader

Salwa M. Hassan

**********@*****.***

Tel.: 010*-*******

Summary

Extensive 25 years of Executive Management Assistant Professional. Significant capability in the area of office services coordination such as personnel, procurement management through coordination with department managers. Strong background in Human Recourse Management. Excellent communication and team leader skills. Proffessional secretariat experience with local and multinational companies, gained experience and gave support and smile.

Work Experience

Public Relation G. Manager (Delta Insuramce Co.)

06/2007 till present

Joined Delta Insurance company since 2007. Working as a Public relation manager. My duties were developing PR strategies and compaigns. Buildind positive relationship with stakeholders, media and the public. Organizing conferences and press conferences. Develop advertising and marketing communications material and design. Prepare articles for corporate newsletters. Handelling crisis and emergency communications. Insure and maintain company profile and update all the company information for compliance. Manage freelance copywriters, graphic designres and others. Booking all reservations of the company inside and outside the country.

Operation Manager EMF Project

04/2006 To 05/2007

It’s an USAID Project for Technical Assistance for Microenterprise Finance. I joined them as an Office Manager / Operation Manager. My duties were prepare, update and maintain the EMF project standard operating procedures manual as needed, ensure that all EMF staff and subcontractors are aware of all current relevant project policies. Draft employment contracts and scopes of work for local personnel. Work with Chemonics Home Office to obtain necessary salary and technical approvals from USAID for all staff. Design and implement procedures to ensure compliance with local personnel manual and local labor laws. Set up procurement procedures, ensuring that all USAID procurement regulations are followed. Carry out any other tasks assisgned by the COP. Monitor quality of service provided by the local firms.

Office Manager Xerox Egypt Company

10/2000 to 8/2003

Office Manager to the Managing Director of Xerox. And HR Specialist, My duties were manage and prepare the human resources plans and systems, developing and implementing such plans. Monitoring the cost health plans and life insurance. Handling the negotiation of contract rates, interviews & short list. Manage the performance appraisal system and preparing reports. Planning for training programs, coordinating with training providers and preparing the training materials. Calulate the vacation balance and update of organizaitonal structure.

Duties for Office Manager: Duties were to handle his appointment and agenda, welcoming his guest, manage his calls, following up the customer complains and try to solve it, booking all his reservations and tickets plus doing all kind of secretarial office work.

Education

Bachelor of Art (Philosophy) - Ain Shams University 1986.

Languages

Arabic: Mother Tongue

English: Fluent in spoken & written

References

Furnished upon request.

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