Process Improvement General Superintendent
Resume:
Chuck Wirth
DRIVING GROWTH AND VALUE, USING BUSINESS
AGILITY, PROCESS IMPROVEMENT, LEADERSHIP,
AND ACCOUNTABILITY SKILLS AND ETHICS
*****@*****-********.*** • 602-***-****
Accomplished C-Level Executive Business Leader who leverages resourcefulness and strategic professionalism coupled with proven experience supporting diversified teams and driving efficient organizational growth strategies and operational team process improvements. A demonstrated history of enabling operational team management, employee development, organizational growth, and process improvements by identifying performance gaps and implementing innovative solutions and displaying marked leadership skills. Possessing strong abilities to resolve a diverse array of technical, personnel, and stakeholders’ issues. Skilled professional with a proven background of leading high-performing teams, aimed at advancing organization’s mission and meeting strategic objectives. Calmly tackles extremely tough projects and achieves impactful results. Seeking a challenge with an organization that demands a commitment to success from a management individual who can make a difference. Notable Accomplishments and strengths:
• Propelling Revenue Growth and Margins: Drove 5x revenue growth for AIT through organic growth and greenfields with disciplined strategic focus on increasing volume while managing measurable margin improvement. Established KPIs to pursue incremental advancements for Swift Academy.
• Protecting Business Value: Sustained growth at AIT by constructing, from both internally and externally, a group of passionate corporate leaders with values consistent with culture of results. Marketing, Sales, Financing, Operations, Administration all embracing the roles needed for the success of the organization while ensuring quality service and compliance with industry standards and regulations.
• Overcoming Business Challenges: Innovated method of delivery of training curriculum at onset of Covid, allowing Swift Academy to resume business within one week of mandated shutdown. Successfully transitioned customer accounts from an antiquated ineffective system, holding some 10,000 records, to a real-time database system increasing tracking, reporting, and insight of customer behaviors.
• Driving Performance Improvement: Developed financial reporting and analysis leading to improved accountability for appropriate Key Performance Indicators, such as cost be customer, cost per operational performance, and cost per asset, etc. These data elements held the business operators accountable for efficiency and identified areas for improvement. Over five years of using this KPI information and accountability the cost of operating the Swift academies was reduced by 71%.
• Advancing Business Growth: As principal of AIT accomplished 5x growth strategy of adding 5 locations without incurring any debt.
Expertise for Key Business Impact
Business Operations Management
Data Analysis Identifying
Opportunities
Workforce Management
Continuous Process Improvement
Employee Development
Strategic Partnerships
Problem Resolution
Strategic Planning & Execution
Budgeting
Project Management
KPI and Accountability
Ethical Practices
Cross-Functional Development
Constructive Employee
Relations
Stakeholder Engagement
Leadership
Accounting
P&L Accountability and
Controls
Change Management
Risk Analysis
Role Modeling
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Who really is Chuck Wirth; by Chuck Wirth
• Has a comprehensive track record of promotion to assignments of increasing authority and responsibility,
• Is a creative strategist who understands the long-range implications of actions and decisions,
• Has an immense ability to swiftly grasp, analyze complex issues, and act as a strategic problem solver,
• Is constantly seeking new intellectual challenges and sets very high standards for himself,
• Is most satisfied in environments that support high intellectual pursuits and achievements,
• Enjoys mastering new technologies and using creativity to solve complex or theoretical problems,
• Is immensely communicative, with a strong understanding of the best approach for interfacing and building relationships that drive customer engagement,
• Is well-organized with exceptional detail orientation and planning skills,
• Is a highly developed leader, employee trainer and skilled at role-modeling. Professional Experience
Vice President of Driver Training Programs August 2018 to November 2023 Swift Transportation of Arizona LLC. Phoenix, AZ Role
• Construct company training delivery methodology with adaptive curriculum.
• Increase effectiveness and efficiency of the ten Swift Driving Academies located throughout the US.
• Develop the leadership group and staff consisting of 100 associates.
• Negotiate and implement contract training agreements with outside training vendors.
• Implement KPIs and monthly operating financial review, establish annual and monthly budget.
• Develop the Sr. Director of Academy of Operations, for Succession.
• Effectively manage an annual budget of $30M.
Owner President April 1991 to July 2018
American Institute of Trucking, Inc. (AIT) Phoenix, AZ Role
• Develop long range and daily operations and financial stability of the company.
• Oversee two successful acquisitions.
• Develop effective strategies that elevate AIT to a nationally renowned driver training institute.
• Grow organization from one location to a multi-location postsecondary educational institution, without incurring debt.
• Grow AIT into a national brand with a reputation for producing some of the best entry-level truck drivers.
• Achieve accredited status along with certification from the US Department of Education to offer Federal Student Aid Programs at all campuses.
• Was employed as Program Director and ascended to an equity position within a few years. School Director July 1988 to April 1991
American College Mesa, AZ
Role
• Transformed organization from struggling financially to overachieving within two-year, by initiating programs that surfaced as in-demand after performing an in-depth market analyst. Accounting - Finance Manager - Regional Finance Manager - Manager of Field Finance – Center Director - Special Projects Coordinator - Comptroller October 1975 to June 1988 ITT Educational Services
Phoenix, AZ Carson, CA Indianapolis, IN Chicago, IL Chelsea, MA Page 3 3
Outside Involvement
Accrediting Commission of Career Schools and Colleges (ACCSC) 1975-2023 Arizona Private School Association (APSA) 1988-2023 Past Board Member Professional Truck Driver Institute (PTDI) Board Member – 2005 to 2014 2022 to Current Commercial Vehicle Training Association (CVTA) Founding Member Third Party CDL Testing Agent (3rd Party Tester) for Arizona, Nevada, Colorado and California Federal Motor Carrier Safety Administration (FMCSA) National Advocates for the Advancement of New Drivers (NAAND) Arizona Trucking Association (ATA) Board Member 1998 - 2000 American Transportation Research Institute (ATRI)
Truckload Carrier Association (TCA) Truck School member 2011 - 2023 Education
Business Administration and Accounting Harrison Business College, Indianapolis, IN
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