Customer Service Quality Control

Jasmine Burgess

Columbia, SC *****

*******.*********@*****.***

+1-803-***-****

Resourceful and detail-oriented warehouse professional with 9 years of experience in various roles, including stowing and building work for associates, leading orientations, and performing quality control checks. Proficient in customer service, computer skills, and manufacturing processes. Possesses certifications in electric pallet jack operation.

Willing to relocate to: Lexington, SC - Irmo, SC - West Columbia, SC Authorized to work in the US for any employer

Work Experience

Stower, Lead, Assistant

Amazon Fulfillment DTW8 Sort Center-West Columbia, SC July 2019 to May 2022

• Stow products for pickers

• Build work for associates

• Print daily reports to see what associates need help with meeting their daily goals

• Assistant /with Orientation

• Held orientations and tour new hires

• Lead a group of 15 coaches

• Daily routine checks on associates to see if they need any help Breaker Builder

Schnider Electric-Columbia, SC

March 2018 to July 2019

• Power drill screws to the breakers

• Apply copper, wires, and labels on the breakers

• Apply grease to the copper that goes in the back of the breaker

• Assist with running tests on the breakers to make sure they pass the requirements for shipping

• Pack breakers to be shipped

Inspector/Packer

Charles River Laboratories-Ashley, SC

July 2015 to January 2018

• Wash/Rinse vials and placed them on trays to go into the oven for sanitation

• Remove tray from oven for the production

• Inspect vials to make sure that the powder substance was at the right level for standard use.

• Labelled and pack each vial for shipping

Polymer Operator/Technician

DuPont-Bushy Park, SC

August 2012 to January 2015

• Verify equipment is operating as specified by technical and quality assurance instructions

• Recognize and react to process failures

• Make control adjustment as necessary

• Knowledge of raw materials, production process quality controls and costs

• Operating machines and tools

• Monitor products movements from storage

Education

Cosmetology

Williamsburg Technical College - Kingstree, SC

August 2007 to May 2009

Berkeley High School

Skills

• Great communication skills, basic math, writing skills (8 years)

• Loading (4 years)

• Shipping (2 years)

• Shipping Receiving

• Unloading (4 years)

• Warehouse Associate (4 years)

• General Labor (4 years)

• Forklift

• Order Puller (3 years)

• Picker Packer

• Software troubleshooting (2 years)

• Customer service (5 years)

• Typing (3 years)

• Manufacturing (5 years)

• Assembly (4 years)

• Cleaning (10+ years)

• Pallet jack (2 years)

• Packaging (4 years)

• Office experience (2 years)

• Computer skills (4 years)

• Sales (2 years)

• Hospice Care (3 years)

• Residential Cleaning

• Help Desk (2 years)

• Senior Care

• Active Directory

• Computer Networking

• Desktop Support

• Catering (2 years)

• Communication skills

• Door-to-door

• English

• Team development

• Manufacturing

• Customer service

• Laboratory experience

• Technical Support

Certifications and Licenses

Walkie, Electric Pallet Jack

December 2017 to Present

Pallet Jack Certification

Certified Home Health Aide

Driver's License

Additional Information

I'm a great reliable person, works well with others, go beyond what's expected in any work atmosphere

Contact this candidate