General Manager Inventory Control

RL ROBERT LANDRON

Deltona, FL ***** 386-***-**** **********@*****.***

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PROFESSIONAL

SUMMARY

Service-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, excellent planning abilities and interpersonal communication strengths.

SKILLS Microsoft Excel

Microsoft Windows

Sales planning

Sales Team Development

Inventory control

Managing staff

scheduling

WORK HISTORY GENERAL MANAGER 07/2020 to 09/2024

Appliance Direct Altamonte Springs, Fl

Developed and implemented strategies to increase sales and profitability. Managed budget implementations, employee reviews, training, schedules, and contract negotiations.

Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth. Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

Increased sales by 25% in the first year

Managed all customer concerns until successfully resolved. SECURITY GUARD 01/2019 to 05/2020

Sunstates Security Longwood, FL

Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.

Secured premises and personnel by patrolling property and monitoring surveillance equipment.

Responded quickly to incidents and assessed active situations for security concerns.

Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety a top priority

Secured premises and personnel by patrolling property and monitoring surveillance equipment

Responded quickly to emergency situations to assess and resolve issues Checked identification of persons entering and exiting facility to eliminate unauthorized visitors

SALES ASSOCIATE 04/2018 to 01/2019

Johns Appliance Orange City, Fl

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Helped customers locate products and checked store system for merchandise at other sites.

Prepared merchandise for sales floor by pricing or tagging. Rotated stock and restocked shelves to maintain product availability and store appearance.

Provided positive first impressions to welcome existing, new, and potential customers

GENERAL MANAGER 06/2011 to 04/2018

Appliance Direct Fruitland Park, FL

Developed and implemented strategies to increase sales and profitability. Managed budget implementations, employee reviews, training, schedules, and contract negotiations.

Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth. Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.

Implemented operational strategies and effectively built customer and employee loyalty.

Developed and maintained relationships with customers and suppliers through account development.

Trained new employees on proper protocols and customer service standards.

Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Trained and guided team members to maintain high productivity and performance metrics.

EDUCATION High School Diploma 1983

Franklin K Lanne, Brooklyn, New York

Some College (No Degree) FIRE SAFETY DIRECTOR

John Jay College of Criminal Justice of The City University of New York, New York, NY

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