Data Entry Administrative Assistant

CARMEN ZUNIGA

Deltona, FL ** *** 347-***-**** ************@**********.***

Skills

Compiling data

Translated documents into Spanish

Spreadsheet management

Microsoft Office proficiency

Processed client’s estimates, and invoices

Great Customer Services

Excellent verbal and writing skills

Microsoft Excel

Data verification

Administrative support

Answered a multi-line phone system

Mail handler experience

Used Airtable & Google documents

Ability to multi-task

Work History

Construction Administrator Assistant

A Touch of Spain Inc. Deltona, Fl 32725 February 2022- June 2024

Managed and maintained the VP calendar and scheduled appointments

Processed clients Estimates, Agreements, and Invoices

Sending letters, estimates, and agreements by email

Kept an Electronic file plus a hardcopy filing records

Called clients to schedule a home visit

Managed an Excel spreadsheet with all the client’s information

Resolved customer questions, complaints, and requests

Use discretion and maintain confidentiality with proprietary and other information.

Took initiative rather than waiting to be told

Work History

Administrative Assistant/Office Data Entry Clerk 07/2016 to 06/2021

Albert C. Wiltshire Employment Center Brooklyn, NY

Achievement: Implemented an innovative solution to help the job seekers effectively manage to process their first experience at our facility with the recruiters in a professional and positive atmosphere with the least waiting time. With less effort, I have developed an easy way to Data Entry the job seeker's information into Salesforce. I have developed a survey to supply and deliver better events for the enjoyment and comfort of company staff.

Developed administrative processes to achieve organizational objectives and improve office efficiency.

Compiled, sort and verify the accuracy of data before it is entered

Handled incoming communication by answering candidate’s inquiries about Employment Center services

Interpret all the Hispanic candidates who came looking for a job, helping them with the application and interpreting between the job seeker and the interviewer.

Used Airtable to obtain applicants' application information, resumes, certificates, and photo IDs and Salesforce to enter data of job seekers who participated in our weekly Information Sessions and contacted each participant to schedule assessments.

Managed the Employment Center calendar.

In charge of American Express invoices of three executive officers.

Managed staff reimbursement in the Employment Center and the Steam Center.

Coordinated, scheduled, and executed in-depth data entry projects.

Administrative Assistant, 09/1996 to 07/2016

Brooklyn Navy Yard Development Corp Brooklyn, New York

Organized and maintained filing and document management systems by coordinating, archiving and purging files

Developed administrative processes to achieve organizational objectives and

improve office efficiency

Handled management of communication to executives by taking and making

telephone calls, reviewing and prioritizing mail and composing and typing

correspondence

Maintained inventory in supply closet to prevent shortages

Directed customer communication to appropriate department personnel

Responsible Mail Handler with over 15 years’ experience sorting packages and managing incoming shipments

Prepared packages for shipment by generating packing slips and setting up

courier deliveries

Planned events and department activities by acquiring venues, developing

guest lists and organizing catering services

Verified operation of office equipment by completing preventive

maintenance requirements and calling for repairs

Prepared Board package, for the Board of Director member/printed, emailed

and mailed

Education

ASSOCIATE OF SCIENCE: INFORMATION TECHNOLOGY

Plaza Business College - Queens, New York

Katharine Gibbs School

Certificate in Business in English Writing, English Language and Literature/Letters

Languages

Bilingual English & Spanish

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