Program Coordinator Community School

Marcus D. Mackey B.B.A

(E): **********@*****.*** (C):989-***-****

SUMMARY

The idea of servicing the public with the knowledge I’ve attained in college is what motivated me to continue and go forward. I’m considered to be a learning catalyst by my peers. Throughout my career, I’ve become well versed in the science and art of being able to follow and lead when necessary.

EDUCATION

Saginaw Valley State University Saginaw, MI December 2016 Bachelor of Finance

EXPERIENCE

Movement Strategy Center

Program Coordinator Saginaw, MI July 2023 - Current

● Community engagement

● Allocation of resources

● Client retention, reported consistent growth of 13% quarterly

● Using software to train and maintain professional development within our staff community

● Weekly reporting of financials and allocations

● Maintaining our network of community partners

● Managing programs and daily agendas

● Reporting outcomes

● Collecting data to support findings

Crim Fitness Foundation

Community Schools Director Flint, MI Dec 2020- July 2023

● Developed, managed and executed data driven strategies to address needs.

● Provided project support and management to all individuals secured to support the Community School effort.

● Delegated and monitored effectiveness of tasks performed by Community School staff

● Oversee and Manage budget of $53k over an 8-month school year.

● Acquired 8 new partners who have donated over $40k in monetary contributions

● Developed an after-school program that employed 4 staff and a full funded program. Holycross Services INC. Saginaw, MI May 2014 - August 2020 Therapeutic Crisis Intervention Specialist

● Reduced Training time by 50% by implementing computer base learning

● Facilitate week-long on-site training sessions for incoming treatment staff, corresponding software and how to desolate situations with patrons. Coach conversations while using corresponding software to drive engagement.

● Reduced daily expenses by 30%, by conducting a regional analysis on intake procedures

● Use quarterly data to develop solutions for continued improvements that lead to a 25% increase in productivity.

● Develop project timelines for building maintenance crews to allow proper upkeep of multiple facilities.

● Successfully manage building budgets by only allowing pertinent purchases and reducing overhead.

● Forecasting number of employees needed based on current conditions of the unit and clients

Supervisor on Duty (SOD) May 2013 – May 2014

● Participated in talent acquisition, interviewing, and selecting of appropriate candidates

● Managed staff schedule and created a system that minimized issues if the unit became understaffed

● Implemented the use of software to update employees on upcoming events which reduced staff absences by 15%

● Documented project plans and analyzed data to find quick win solutions for staffing issues

● Maintained budgets for multiple units on site

Treatment Specialist 2 Aug 2012 –May 2013

● Created and implemented a de-escalation process that reduced incident reports by 10%

● Tracked and analyzed progress of clients in a concise way that allowed consistent growth to higher levels

● Initiated the usage of spreadsheets and databases to convey information across divisions

● Led building wide trainings to all staff members on how to reduce issues and proactively intervene in situations

Certifications

TCIS Cornell University March 2018

Microsoft Office Saginaw Valley State University June 2012 CPR Lansing Community College June 2024

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