General Manager Assistant

Christopher Shell

Alexandria, VA *****

***************@*****.***

+1-703-***-****

Work Experience

Senior Manager/Assistant General Manager

Ada's On The River/ARP-Alexandria, VA

July 2022 to October 2024

Responsible for hiring new personnel

Handled customer service issues

Generated server sales data

Assisted General Manager with financial reports

Oversaw training program for new employees

Addressed staff disciplinary issues

Floor Supervisor/Assistant Manager

Chart House Alexandria-Alexandria, VA

June 2000 to July 2022

Coordinated schedules for staff

Supervised training programs

Collaborated with rewards program manager

Assisted banquet coordinator with private events

Certified Training Manager/Floor Supervisor

Chart House Alexandria-Alexandria, VA

October 1990 to March 2000

Developed training programs

Supervised FOH staff

Assisted management with operations

Assistant Manager

Foggy Bottom Cafe @ The River Inn-Washington, DC

November 1988 to April 1989

Assisted General Manager with operations

Responsible for hiring new employees

Developed training program for FOH

Dining Room Manager

Mrs. Simpson’s-Washington, DC

September 1986 to November 1988

Managed daily operations

Supervised staff

Trained new employees

Education

College in Education

Appalachian State University - Boone, NC

January 1982 to May 1985

Skills

• Banquet Experience

• Program Management

• Mentoring

• Program Development

• Classroom Management

• Strategic Planning

• Administrative Experience

• Management

• Recruiting

• Budgeting

• Supervising Experience

• Human Resources

• Interviewing

• Catering

• Presentation Skills

• Research

• Financial Report Writing

• Serving Experience

• Bartending

• Event Planning

• Payroll

• Conflict Management

• Employee Orientation

• Events Management

• Teaching

• Office Management

Certifications and Licenses

Food Handler Certification

ServSafe

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