Customer Service Delivery Driver

Ranesia Kerney

Fort Myers, FL

Authorized to work in the US for any employer

Work Experience

Armed Vault Guard

Loomis-Fort Myers, FL

August 2023 to February 2024

• Check identifying numbers or seals on bags of deposits and/or change shipments against the receipts accompanying each bag, or against the provided manifests

• Count items, record amounts and serial numbers, sign and date receipts and manifests

• Load/unload wagons or flatbed carts with bags/boxes of coin

• Sort individual cargo items by route

• Communicate verbally with co-workers and with customers via telephone Delivery Driver/Dispatcher

Dragonfly Logistics Service-Fort Myers, FL

July 2022 to August 2023

• Safely operated a variety of vehicles, including cars, vans, and trucks, to transport passengers or goods

• Maintained a clean driving record with zero accidents or traffic violations

• Delivered goods to customers in a timely manner while ensuring the safety and security of the cargo

• Communicated effectively with dispatchers, customers, and team members to coordinate deliveries and resolve any issues that arose during transportation

• Performed routine vehicle inspections before each trip to identify any maintenance issues or potential hazards

• Assisted with loading/unloading of goods when necessary, ensuring proper handling techniques were followed at all times

• Maintained cleanliness inside the vehicle by regularly cleaning the interior surfaces Hostess/Cashier

Buffalo Wings & Rings-Fort Myers, FL

August 2021 to October 2022

Clean windows, and sanitize gaming area, any menus I also clean. I greet customers with a smile and great energy, and seat them. I take all call in orders and delivery orders as well. I clean Restrooms, take out trash and make sure all napkin and toilet paper dispensers are full.

Closing Manager

Burlington-Fort Myers, FL

March 2022 to July 2022

Provide great customer service clean and organize area count all register at closing put all information in computer and close store.

Opening Manager

McDonald's-Fort Myers, FL

November 2019 to December 2020

Open restaurant, count inventory, temp products & cooked food, fill food safety log everyday, manage drawers, count safe, clean and stock, provide excellent customer service & etc. Sales Associate

Foot Locker-Fort Myers, FL

July 2019 to December 2020

Greet customers, provide great customer service, and also provide customers with the help they need in looking for specific products.

McDonalds Manager

McDonald's-Fort Myers, FL

June 2018 to July 2019

1. Supervise crew

2. Set sale goals

3. Keep store clean

4. Keep drive thru moving

5. Keeping customers happy

6. Keep food hot and fresh

Sales Associate

7-Eleven-Lehigh Acres, FL

August 2015 to December 2015

• Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction

• Assisted in inventory management by conducting regular stock checks, restocking shelves, and placing orders as needed

• Maintained a clean and organized work environment to enhance the shopping experience for customers Crew Cashier

McDonald's-Fort Myers, FL

January 2014 to June 2014

• Handled cash transactions accurately at the register while providing friendly customer service

• Resolved customer complaints or concerns regarding food quality or service promptly and professionally

• Maintained a clean work station throughout the shift by regularly cleaning surfaces, utensils, equipment, etc

• Operated cooking equipment such as grills, fryers, ovens, and microwaves with precision and efficiency

• Maintained cleanliness and sanitation standards in the kitchen area, adhering to health and safety regulations

• Prepared and cooked a variety of fast food items, including burgers, fries, chicken nuggets, and sandwiches Crew Member

McDonald's-Fort Myers, FL

January 2008 to December 2008

• Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner

• Efficiently operated cash register, accurately handling transactions and providing correct change to customers

• Maintained cleanliness of dining area, ensuring tables were promptly cleared and sanitized for the next customer

• Prepared food items according to established recipes and portion sizes, maintaining high quality standards

• Followed all safety protocols and procedures to maintain a safe working environment for both staff and customers Dishwasher

Rib City-Fort Myers, FL

May 2007 to December 2007

• Efficiently operated commercial dishwasher, ensuring clean and sanitized dishes for the restaurant

• Maintained a high level of cleanliness in the dishwashing area, following health and safety regulations

• Sorted and organized dishes for efficient washing and storage

• Assisted kitchen staff with food preparation tasks as needed

• Maintained a positive attitude and strong work ethic throughout each shift

• Communicated effectively with team members to coordinate dishwashing duties during busy periods

• Ensured that all washed items were properly dried before being stored away or used again in service Housekeeper

Sanibel Vacation Rentals-Sanibel, FL

January 2006 to January 2007

• Maintained cleanliness and tidiness of assigned rooms, ensuring a comfortable and welcoming environment for guests

• Performed thorough cleaning tasks such as dusting, vacuuming, mopping floors, and changing linens to meet high standards of cleanliness

• Stocked and replenished room supplies including toiletries, towels, and linens to ensure guest satisfaction

• Inspected rooms after cleaning to ensure all areas were properly sanitized and maintained according to hotel standards

• Followed established safety procedures when handling cleaning chemicals and equipment to maintain a safe working environment

Education

Diploma

Richard Milburn Academy - Fort Myers, FL

February 2006 to November 2007

Skills

• Powerpoint (1 year)

• training

• Microsoft Word

• training

• Inventory

• Retail Sales

• Food Safety

• Restaurant Management

• Management

• POS

• Restaurant Experience

• POS

• Restaurant Experience

• Food Preparation

• Kitchen Experience

• Supervising Experience

• Customer service

• Cash register

• Driving

• Store management

• POS

• Retail sales

• Food handling

• Assistant manager experience

• Cleaning

• Residential cleaning

• Box truck

• Front desk

• Microsoft Excel

• Commercial driving

• Delivery driver experience

• Van driver

• Commercial cleaning

• Janitorial experience

Certifications and Licenses

ServSafe

Driver's License

Firearms License

Assessments

Work motivation — Proficient

June 2020

Level of motivation and discipline applied toward work Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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