Office Manager Legal Assistant
Resume:
Mekeya Edge
Atlanta, GA *****
******@*****.***
Experienced Legal Assistant with excellent office manager and client-attorney relation skills. Highly detailed oriented, strong leadership and excellent assessment skills. Diverse experience in customer relations, strong oral, written communication skills and a valued team member with extensive teaming experience.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Senior Paralegal
Sword and Shield Injury Attorneys, P.C.-Sandy Springs, GA March 2023 to June 2023
• Assisted attorney and Judge with the process and preparation of all cases for clients filing Personal Injury claims
• Gathered all medical and other necessary documentation
• Prepared demands for settlement
• Made contact with adjusters, doctors and all other required medical providers/staff at medical and insurance facilities
• Contacted weekly clients in caseload
• Scheduled clients for medical treatment/accessment
• All other assigned duties/responsibilities
Processor
Georgia Department of Community Affairs-Atlanta, GA May 2021 to December 2022
• Responsible for assisting applicants and landlords assigned with processing of their rental and utility assistance application(s)
• Data entry of information
• Daily communication with applicants/landlords via phone, email and through portal
• Met goal of daily completion of twenty-five (25)(min) or more
• Utilized excel spread sheet daily
Office Manager/Case Manager
Suggs Law Frim-Atlanta, GA
August 2018 to February 2021
Responsible for
• Overseeing general day to day office operation
• Greeted visitors
• Answered a high-volume of incoming phone calls, while delivering world-class service to all clients
• Managed calendar, parking and mail daily
• Purchased office supplies, equipment and maintained proper stock levels
• Produced reports as needed, composed correspondence as needed/requested
• Handled personal injury caseload of 20 plus
• Completed personal injury intakes -Other intakes as needed Case Manager
The Stillwell Law Firm-Atlanta, GA
August 2017 to August 2018
• Managed personal injury caseload
• Requested medical records
• Negotiated cases
• Notarized documents
• Assisted attorney with caseload
• Answered and returned calls to clients
• Drafted some demands
• Met with client for settlements
• At request of attorney, notarized all required documents Document Specialist
Blue Cross Blue Shield of Tennessse-Chattanooga, TN August 2016 to February 2017
• Reviewed current and prospective subscriber applications for health insurance errors, etc. Paralegal
Affleck and Gordon-Atlanta, GA
March 2014 to April 2016
Responsibilities
• Paralegal and attorney responsibilities for social security disability
• Assisted attorneys with the process and preparation of all files for clients filing disability claims from Initial to Appeals Council level
• Gathered all medical and other disability documentation Accomplishments
• Handled Social Security caseload of 175 plus
• Made the firm approximately. $200,000.00 or more within two year period via disability cases Skills Used
• Interviewed potentials via in house and phone
• All Social Security Disability skills
• Paralegal skills in an attorney role
• Client relation skills
Paralegal
John Foy & Associates, P.C.-Atlanta, GA
March 2011 to June 2012
Foy & Associates, P.C., Atlanta, GA
Legal Assistant
• Directed and supervised firm's overall strategic planning for implementing new Disability Department; facilitated client development
• Trained all PI staff members in the intake department, new attorney and Social Security Disability Legal Assistant; made determinations on prospective clients for possible SSI and/or SSDI cases from initial to Appeals Council
• Responsible for all client matters including: communication, meeting deadlines, scheduling meetings with clients, maintaining calendars and notifying clients of documentation needed
• Implemented and drafted legal documents and all other necessary documents for department as needed including: Power of Attorney, disclosures, RFC's, OTR's, Briefs, Hearing Memorandums, letters to SSA, ODAR and Judges, etc.
• Collaborated with SSA, DAS, DDS and ODAR to ensure the timely receipt of all necessary paperwork and prepped all files for hearings
• Attended all Hearings and completed On the Record Requests
• Facilitated case with OTR request to ODAR and received a Fully Favorable Decision
• Developed and maintained a database which included client, potential client information and a mailing list of all denied cases; developed system for processing of all files within department
• Assisted and supported firm's involvement in staffing and hiring decisions for Disability Department and assisted with the implementation of firm's software (Needles) utilized for SSI/ EDDI claims and information
• Interviewed perspective clients for Social Security Disability case(s)/At their home or via office
• Managed caseload from Initial to Appeals Council Dale Buchanan & Associates, Chattanooga, TN
Legal Assistant
• Assisted attorneys with the process and preparation of all files for clients filing disability claims from Initial to Appeals Council level
• Gathered all medical and other disability documentation necessary for case
• Met with clients when needed and collaborated with SSA, DAS, DDS and ODAR to ensure the timely receipt of all necessary paperwork
• Managed a caseload of 200 plus
Tennessee Career Center, AmeriCorps Program, Chattanooga, TN Social Security Benefits Specialist
• Responsible for educating the public about Social Security Benefits, especially homeless and mentally challenged clients; conducted outreach meetings to inform program recipients, advocates and providers about the program offered at the Tennessee Career Center; interviewed and made full assessment of client function and needs
• Assisted homeless clients in filing the initial application and appeals for SS I and SSDI claims
• Attended hearings and monthly Homeless Coalition meetings
• Referred clients to appropriate community agencies such as crisis intervention, legal advocacy and counseling agencies for medical, mental, physical, social and educational needs; assisted with education curriculum development and presentations
• Managed caseload
Education
Bachelor in General Studies
Baker College - Flint, MI
2011 to 2014
Skills
• Medical terminology
• Office management
• Communication skills
• Writing Skills
• Paralegal experience
• Legal drafting
• Westlaw
• Litigation
• Lexis-Nexis
• Microsoft Outlook
• Personal injury law
• Legal research
• SharePoint
Military Service
Branch: Air Force
Service Country: United States
Rank: A1C
May 2002 to July 2011
Seymour Johnson Air Force Base, Goldsboro, N.C.- Air Crew Life Support MacDill Air Force Base, Tampa, FL.-Communications
Certifications and Licenses
Health Information Technology Diploma
December 2013 to Present
Secret Clearance
July 2002 to July 2011
Certified Notary Public
Medical Coding Certification
Additional Information
Special Skills:
Certified Notary, Needles Case Management Software, Windows, WordPerfect, Microsoft Office, Quicken Books, Outlook, Publisher, PowerPoint, Basic Sign Language Skills, Dictation, Tax Preparation, Typing, Scheduling, LexisNexis, Westlaw, Funeral attendant experience (Carron's Funeral Home, Wilson, NC -1 Year), Banking experience (8 years);Cash handling experience (8 years) Volunteer Service :
TN SHIP Volunteer (Medicare), Chattanooga, Tennessee Department of Veterans Affairs, Chattanooga, Tennessee
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