Call Center Agent
Resume:
Layonie Hicks
Dallas,Texas
75241
************@*****.***
I am a hard worker and focused on any task . I'm always open to learning something new and I catch on quickly also paying attention to detail.
I have a very warming and welcoming personality also very strong willed and outgoing I take pride in any task that is given to me.
Always show respect to others' opinions and outlook on different subjects. No job is too small or Big.
I love to solve problems rather hard or easy.
Experience
Tesla: Sept,26,2022- Jun,14,2023.
Shift leader working in cells manufacturing.Moved to Drive unit building small motors as well as training co-workers.
AMAZON: FEB,2022-Sept,2022
Outbound and receiving.
Keep all areas worked in clean as well as pack and ship all INBOUND mail. UPS Warehouse: JAN,2021-JAN,2022.
Sort all inbound mail and make sure the orders are correct to ship out. Count Inventory so mail can be sorted.
LifeSpan Homehealth: April 2018-Jan,2021
Cook Meals daily for clients.
Help with hygiene and daily tasks . washing clothes,Baths,cleaning,cooking,shopping, meds. Training new coming employees.
July,2015-september,2015
C Payment Service
Outbound and Inbound Call Center Agent
● Get Customers to send in their Merchant Account Reports to our company . October,2014-July,2015
2
Best Buy
warehouse/Home-Theater
● Keeping the warehouse clean at all times.
● Pushing out Anderson Media to store floor.
● Shipping and receiving all out and incoming orders.
● Truck count and Updating all Inventory for warehouse.
● Pulling all OPS from store floor regarding recall or store pick-up’s. October,2012-July,2015
Mr. D’s Auto Spa
Office Rep/Car Detailer
● Collect all timesheets for the week.
● Keeping up with the bookkeeping for the property and all of it’s spending using 10 key typing.
● Answer phones and set clients appiontments.November,2009-May,2011
● Vet Pride
● DFA
● Clean and serve military soldiers on fort Hood Base.
● K- MART
● Cashier,Shift Leader,Warehouse,OPS
● Serve customers,Keep store clean and in order,Ship and Receive,OPS
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● Education
● 2007-2008
● Transformative Charter Academy
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● Update all of car detailing packages for new and old sales.
● Detailing my own clients cars
Ged
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