Customer Service Sales Associate
Resume:
IAN CHARTIER
SALES ASSOCIATE ATLANTA 404-***-****
DETAILS
Atlanta
***********@****.***
SKILLS
Leadership
Adaptability
Communication Skills
Effective Time Management
Customer Service
PROFILE
Motivated Sales Associate and Customer Service Specialist with wide-spread transferable skills in sales, management, and operations. Timely and professional with experienced communication skills to build relationships to drive business retention. Ability to connect with people and understand their wants and needs to deliver quality service on every interaction.
EMPLOYMENT HISTORY
Substitute Teacher at Paulding County School District, Dallas March 2023 — Present
• Implemented effective classroom management strategies that maintained order and discipline in the classroom
• Utilized technology, such as online learning platforms, to enhance instruction and student engagement
• Established positive relationships with students and parents to ensure a successful learning experience
Outdoor Service Attendant at Brookstone Golf and Country Club, Acworth October 2022 — March 2023
• Provided proactive customer service to club members and guests to accommodate needs and build lasting relationships.
• Organized and maintained the layout of the country club's outdoor facilities
• Monitored and Catered the amenities available on the course Telecommunications Manager at Frontline Medical Doctors, Atlanta June 2021 — September 2022
• Kept records of all customer interactions and transactions, recording inquiries, comments, or concerns.
• Led and directed team of 4 telecom specialists on staff, communicating work procedures and company policies.
• Provided employees with guidance in handling complex tasks and in resolving escalated complaints.
Floor Manager at Springs Cinema and Taphouse, Sandy Springs August 2020 — June 2021
• Managed daily team of 8 to 12 employees to maintain smooth-running operations of floor.
• Managed food and equipment inventories and to maintain stock availability and keep inventory records.
• Organized and directed training program that coached employees on handling complicated issues and difficult customers.
• Supervised and evaluated employee performance, resolving personnel problems. EDUCATION
BBA Accounting and Business Management, University of Georgia, Athens August 2018 — Present
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