General Manager Administrative Assistant
Resume:
EDWIN
MERLOS
Brentwood, NY *****
***************@*****.***
Skills Summary
Dynamic Assistant Manager with 15 years of leadership experience, known for unwavering enthusiasm and dedication. Exceptional team leader and adept problem solver, utilizing resourcefulness and adaptability to overcome challenges. Extensive knowledge of retail operations and industry best practices, driving optimized outcomes. Quality-driven and collaborative team player ready to excel in a new role with long-term potential. Experience
Boston Market- Deer Park, NY
General Manager / February 2021-April 2023
Job Responsibilities:
- Oversee all restaurant operations, ensuring compliance with policies and standards.
- Recruit, train, and mentor a high-performing team, promoting teamwork and a positive work environment.
- Manage staffing levels and control labor costs.
- Monitor inventory, conduct audits, and optimize ordering and stock management.
- Ensure compliance with health and safety regulations.
- Resolve customer inquiries and complaints promptly, delivering exceptional service.
- Analyze financial reports and metrics to identify areas for improvement and implement corrective actions.
Accomplishments:
- Increased sales by 20% through targeted marketing campaigns.
- Streamlined inventory management, reducing waste by 15%.
- Maintained a 90% customer satisfaction rating
2
The McDonald’s Corporation-(Various), NY
General Manager / February 2018-February 2021
Manager / April 2005- -February 2019
Job Responsibilities:
- Customer-focused General Manager with a strong track record at McDonald's.
- Expertly interface with customers, providing exceptional assistance and swift problem resolution.
- Generate comprehensive reports on staff control, food management, and sales performance.
- Manage front cashiers, overseeing money handling, voids, shift breaks, and delivering excellent customer service.
- Efficiently handle employee scheduling and resolve personnel issues.
- Conduct daily safety and temperature audits to meet Board of Health standards.
- Maintain strict adherence to the company's uniform standard.
- Effectively organize and oversee shifts for a team of 40 kitchen, waiting, and cleaning staff members.
Royal Pet Supplies- New York, NY
Administrative Assistant / April 2000-April 2005
Job Responsibilities:
- Highly organized Administrative Assistant proficient in managing conference calls, meetings, travel arrangements, calendars, and reports.
- Skilled in inventory management, cost-saving research, and order processing.
- Excellent in mail handling, correspondence preparation, and editing. References Available upon Request
Contact this candidate