Karen Lisboa José
+55-11-983**-**** *****.******@*****.***
LinkedIn: hƩps://www.linkedin.com/in/karen-lisboa
Professional Summary
Professional with over 18 years of experience in the tax and accounƟng fields, specializing in tax compliance, tax opƟmizaƟon, and financial process management. Throughout my career, I have worked in companies across various sectors, including transportaƟon, pharmaceuƟcals, technology, industry, services, and markeƟng, developing solid experƟse in accounƟng rouƟnes in accordance with BRGAAP, USGAAP, IFRS, and CPC standards. My experience includes balance sheet closings, preparaƟon of financial statements, income statements, management reports, and accounƟng management.
I possess skills in calculaƟng direct and indirect taxes (IRPJ, CSLL, PIS, and COFINS), liquidity analysis, bank reconciliaƟon, and audit support, always maintaining proacƟve communicaƟon with domesƟc and internaƟonal clients, in addiƟon to experience in Big Four firms (PwC and EY). I have extensive experience in preparing accessory obligaƟons, such as SPED Fiscal, SPED AccounƟng, and Income Tax Returns, ensuring compliance and meeƟng deadlines. I have managerial skills to oversee tax and accounƟng operaƟons, promoƟng tax efficiency and cost reducƟon. My experience includes restructuring tax processes aimed at eliminaƟng conƟngencies and opƟmizing the tax burden, in full compliance with legislaƟon. My professional background demonstrates effecƟve communicaƟon with stakeholders, providing insights that impact operaƟons and support strategic decisions. I am commiƩed to maximizing results and sustainable growth for organizaƟons.
Skills
AccounƟng Management: Managing accounƟng operaƟons, ensuring the accuracy of financial records and the preparaƟon of accounƟng reports in accordance with current regulaƟons, including financial statements such as Balance Sheets, Income Statements, Cash Flow Statements, and Explanatory Notes.
Tax and Fiscal Management: Managing accounƟng and tax areas, focusing on regulatory compliance and risk miƟgaƟon. This includes preparing tax returns such as DCTF, DIRF, EFD, and REINF, as well as fulfilling obligaƟons to IBGE and others as specified by the company.
Financial Management: Knowledge in accounts payable, accounts receivable, cash flow, bank reconciliaƟon, profitability analysis, budget/forecast preparaƟon, financial projecƟon, fundraising, and investment of resources generated by economic acƟviƟes, along with extensive experience in administraƟve rouƟnes (deadline management, document control, and creaƟng management reports).
Reports and Analysis: Preparing detailed financial reports, analyzing KPIs, liquidity, and accounƟng management reports, assisƟng in strategic decision-making. Reports include variance analyses between budgeted and actual figures, financial performance reports, and LALUR, which details the calculaƟon of actual profit. 2
BudgeƟng and Planning: SupporƟng budget preparaƟon and monitoring, with an emphasis on tax demands, ensuring that operaƟons are aligned with tax and accounƟng obligaƟons.
Leadership and Team Development: CoordinaƟng high-performance teams, promoƟng conƟnuous skills development, especially in criƟcal areas such as cash flow management, bank reconciliaƟon, and interface with peer areas and clients.
InnovaƟon and Process Improvement: ImplemenƟng iniƟaƟves for tax automaƟon and efficiency, resulƟng in significant operaƟonal improvements. This approach also encompasses conƟnuous improvement in the processes of issuing invoices and meeƟng accessory obligaƟons.
Academic Background
InternaƟonal ExecuƟve MBA in Finance
Saint Paul School of Business / NYIF (ongoing, online)
Postgraduate Degree in Management of Controllership and Finance São Marcos University, São Paulo (2009)
Bachelor's Degree in AccounƟng
São Judas Tadeu University, Rio de Janeiro (2005)
CRC/SP RegistraƟon: 257719/O-0 (acƟve)
Languages
English: Advanced (Exchange in Canada – EC English, 2013/2014)
French: Intermediate (L’amé de Montréal, Canada, 2014) Professional Experience
Bwise AccounƟng and Associates Ltda – 11/2023 - 07/2024 BPS Manager - Business Process SoluƟons
Responsible for the BPO operaƟon, leading the accounƟng and tax teams, and managing efficient communicaƟon with domesƟc and internaƟonal clients. Focused on professional delivery, supporƟng coordinators to ensure compliance with deadlines and excellence in deliverables. AcƟvely parƟcipated in internal and client meeƟngs to understand their operaƟons and ensure smooth deliveries, adjusƟng team experƟse allocaƟon as necessary. Reported directly to the majority partner. Outcome: Promoted fluid communicaƟon and alignment of administraƟve pracƟces, guiding the client regarding SLA and responsibiliƟes of each area uniformly. Maxim Order Service Aist Brazil SoŌware Ltda – 03/2022 - 04/2023 AccounƟng Manager
Provided strategic advisory in tax, accounƟng, financial, and administraƟve areas, delivering accurate financial data and opƟmized operaƟons. Guided operaƟons in Brazil, mainly in accounƟng and tax aspects, both in current acƟviƟes and new projects. Collaborated with the headquarters in Russia, providing essenƟal operaƟonal and regulatory insights. Led and guided 3
teams in branches, ensuring accounƟng and tax pracƟces aligned with Brazilian legislaƟon, guaranteeing accurate reports and accounƟng adjustments as needed. Outcome: Reduced annual tax adjustments by 20% through enhanced financial measures and rigorous controls. Successfully obtained and implemented a cuƫng-edge accounƟng soŌware system, resulƟng in an overall increase of 15% in process efficiency. Introduced best pracƟces that led to a remarkable 50% reducƟon in accounƟng discrepancies compared to the previous year. Ernst & Young Tax Services - EY – 03/2022 – 08/2022 Tax Consultant
Responsible for analyzing and validaƟng direct taxes to compose the Explanatory Note in audits, ensuring compliance of accounƟng records with current standards. Conducted alignment meeƟngs with clients and stakeholders to ensure clarity and accuracy in essenƟal informaƟon. Outcome: Promoted fluid communicaƟon with the team, moƟvaƟng interns, assistants, and juniors in developing working papers and verifying tax treatments according to the company's segment. Structured macros in the working papers to enable only the tabs corresponding to operaƟonal analyses, making it easier for managers and partners to review and sign only what was necessary.
Palladium Brasil ConsulƟng in Business Management – 07/2021 – 01/2022 Senior Associate - Finance and OperaƟons
Responsible for preparing budgets and financial forecasts for each project, reporƟng directly to the headquarters team in the UK (EMEA). Conducted quarterly projecƟons for funding requests to the headquarters, ensuring appropriate allocaƟon of funds for each iniƟaƟve. AddiƟonally, managed the allocaƟon of hours and costs of assigned employees, opƟmizing budget control and project efficiency. My acƟviƟes also included reviewing tax calculaƟons (IRPJ, CSLL, PIS, and COFINS) and detailed accounƟng analyses. ParƟcipated in strategic meeƟngs to present financial reports, directly contribuƟng to decision-making impacƟng the EMEA region. Outcome: Developed a payroll spreadsheet that automaƟcally calculated all taxes, facilitaƟng the assistant's work in verifying the payroll prepared by the provider "BDO." With this tool, I performed forecasts and projecƟons of payroll costs to include in the budget, opƟmizing Ɵme and increasing efficiency. I also idenƟfied a gap in the informaƟon generated by the BPO and corrected the cost allocaƟon. Furthermore, aŌer training with the UK team, I idenƟfied that project pricing did not accurately reflect our taxaƟon, negaƟvely impacƟng profit margins. Bluke AccounƟng Ltda – 04/2020 – 08/2020
Senior AccounƟng/Fiscal Analyst
Led tax and accounƟng compliance projects, focusing on internaƟonal clients. Reviewed financial and tax statements, took charge of filing tax obligaƟons such as Sped-Contribuições, ECF, and DCTF, implemenƟng performance metrics that enhanced the quality of deliverables. Outcome: Following an assessment by the independent consultant Ms. Valéria Sepulveda, I was selected to lead the team responsible for medium complexity clients, despite my short tenure. 4
In this posiƟon, I worked on delivering Sped-Contribuições, ECF, and DCTF, ensuring the quality of services provided to clients and implemenƟng new work metrics. Bravo Project & Outsourcing Ltda – 11/2019 – 02/2020 BPO Tax Supervisor
Managed domesƟc and internaƟonal clients, with visits and alignment meeƟngs to ensure compliance with SLAs. Promoted best tax pracƟces, ensuring client saƟsfacƟon and providing support and training to the team for effecƟve porƞolio management. Outcome: Client saƟsfacƟon regarding communicaƟon and tax and accounƟng support. Mazars – Cabrera AccounƟng and Tax ConsulƟng Ltda – 11/2017 – 05/2018 Direct Tax Manager
Managed 524 CNPJs for internaƟonal clients, focusing on tax risk analysis and miƟgaƟon and people management. Implemented strategies to maximize team performance and ensure excellent service in compliance with tax legislaƟon. Outcome: Ensured clarity in operaƟons and the implementaƟon of processes in the business context, including tax risk mapping. Conducted employee profile analyses to drive high-performance results and provide excellent service to internal and external clients.
CerƟficaƟons and SpecializaƟons
InternaƟonal IFRS CerƟficaƟon
IACAFM (2012)
Power BI CerƟficaƟon
Ka SoluƟon (2020)
MicrosoŌ Azure Fundamentals CerƟficate (AZ-900)
Ka SoluƟon (2020)
Tools and Systems
Systems: Omie, SAP, TOTVS, Questor, PwCTax, Costpoint Deltek, 1C
Excel: Advanced Power BI: Basic
Office Suite: Advanced (Excel, Word, PowerPoint)
InternaƟonal Experiences
CerƟficaƟon in InternaƟonal HumanisƟc Professional IntervenƟon More InsƟtute, Germany (workshop) - 02/2019
ParƟcipaƟon in IBCS: "What Controllers Can Learn from Musicians" PwC, Düsseldorf - 03/2019
Workshop "StarƟng Your Own Business"
KVK Kantoor, Amsterdam - 03/2019
InternaƟonal Travels: Germany, Canada, Portugal, Eastern Europe