Candice Crosby
Saint Augustine, FL *****
**********@*****.***
To secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
Authorized to work in the US for any employer
Work Experience
Licensed Community Association Manager
ALSOP-Saint Augustine, FL
January 2024 to Present
Enforcement of the governing documents and community rules. Maintain association records and documents. Perform bimonthly community inspections. Portfolio management includes holding HOA Meetings and working directly with the Community HOA Board. Problem resolution with homeowners and board members. Responsible for creating and sending out proper notice for all HOA Meetings. Real Estate Agent
Cinnamon Beach Realty-Palm Coast, FL
November 2015 to April 2021
Manage contracts, negotiations and all aspects of sales to finalize purchases. Develop and maintain relationships with clients through networking, postcards and cold calling. Advertise client properties through websites, social media and real estate guides. Maintain connections with clients to encourage repeat business and referrals. Write listings detailing and professionally highlighting property features to increase sales chances.
Property Manager
Cinnamon Beach Realty-Palm Coast, FL
November 2015 to April 2021
• Developed and maintained positive relationships with tenants, addressing concerns and inquiries promptly, contributing to a high tenant satisfaction rate.
• Conducted regular property inspections to identify maintenance needs, safety hazards, and compliance issues, ensuring a well-maintained and safe living or working environment.
• Negotiated and enforced lease agreements, addressing legal and financial considerations, and ensuring compliance with property regulations and policies.
• Implemented a tenant retention program, resulting in an increase in lease renewals and a reduction in vacancy rates.
• Collaborated with contractors and vendors to coordinate property repairs and improvements, ensuring high-quality work and cost-effectiveness.
• Managed and optimized property budgets, tracking income and expenses, and implementing financial strategies that resulted in improvement in overall property profitability.
• Utilized property management software to streamline administrative tasks, track lease agreements, and generate financial reports, improving overall operational efficiency.
• Developed and implemented emergency response plans, ensuring the safety and well-being of tenants in the event of unforeseen circumstances.
• Handled tenant disputes and conflicts professionally and effectively, maintaining positive relationships and minimizing legal complications.
• Maintained accurate and up-to-date property records, including lease agreements, maintenance logs, and financial documents, ensuring compliance with industry regulations. Education
High school diploma
Skills
• Portfolio Management
• Financial Report Writing
• Account Management
• Front desk
• Customer service
• Organizational skills
• Microsoft Word
• Property Management
• Negotiation
• Accounts Payable
Certifications and Licenses
Real Estate License
CAM License