Customer Service Construction Site

Rob Kamal

Detroit, MI

Diligent construction manager with 16 years of experience leading diverse projects and teams. Proven expertise in construction site management, client relations, and problem-solving. Skilled in individual and group counseling, with a background in addiction counseling. Proficient in team management, supervising experience, and attention to detail.

Accomplished retail owner/operator with 16 years of experience leading construction projects and providing counseling services. Proven skills in team management, customer service, and maintenance. Proficient in construction site management, group therapy, and addiction counseling Resourceful and experienced construction supervisor with 16 years of experience leading teams and managing projects from start to finish. Proven ability to coordinate with clients and resolve issues through effective problem-solving. Skilled in individual and group counseling, with experience working with clients struggling with addiction. Possesses strong attention to detail and excellent teamwork skills. Saved $5,000 in operating costs in the first 60 days by repairing and servicing equipment. Willing to relocate: Anywhere

Work Experience

Owner/Operator

B & B Scrap,Metal,and remodeling LLC-Dearborn Heights, MI March 2010 to Present

• Led a team of XX construction workers in the successful completion of multiple projects simultaneously

• Coordinated with clients to understand their specific requirements and provided regular updates on project progress

• Resolved any issues or conflicts that arose during construction by implementing effective problem- solving strategies

• Managed and supervised construction projects from start to finish, ensuring adherence to project timelines and budgets

Outpatient Counselor

SOBRIETY HOUSE-Detroit, MI

September 2009 to June 2010

• Provided individual counseling sessions to clients struggling with alcohol and drug addiction, offering support, guidance, and evidence-based treatment strategies

• Facilitated group therapy sessions for clients in residential treatment programs, promoting peer support and fostering a sense of community

• Maintained accurate documentation of client progress notes, treatment plans, and discharge summaries in compliance with legal and ethical standards

• Educated clients on the physiological effects of substance abuse as well as the impact on their overall health and well-being

Owner/Operator

R and S Petro In-Detroit, MI

April 2000 to August 2009

• Documented all maintenance activities, including repairs performed, parts used, and any additional recommendations for future improvements

• Responded promptly to emergency situations involving leaks or spills by implementing containment measures and coordinating cleanup efforts

• Provided exceptional customer service to all gas station customers, ensuring a positive experience

• Operated cash register and accurately processed transactions for fuel purchases, snacks, and other items

• Maintained cleanliness and organization of the gas station store, including restocking shelves and cleaning surfaces

• Monitored fuel levels in underground storage tanks and promptly notified management when refills were needed

• Performed routine maintenance tasks such as cleaning pumps, checking oil levels, and replacing paper rolls in receipt printers

• Assisted customers with basic car maintenance needs such as checking tire pressure or adding windshield washer fluid

• Performed routine maintenance and repairs on gas station equipment, including fuel pumps, dispensers, tanks, and HVAC systems

• Conducted regular inspections to identify potential issues and ensure compliance with safety regulations

• Responded promptly to service calls and resolved equipment malfunctions in a timely manner to minimize downtime

• Collaborated with vendors and suppliers to order necessary parts and materials for repairs

• Maintained accurate records of maintenance activities, including work performed, parts used, and costs incurred

• Assisted in the installation of new gas station equipment according to manufacturer specifications and industry standards

• Followed all safety protocols when working with hazardous materials such as gasoline or diesel fuel during maintenance tasks

Education

Some college in Interior Design

Henry Ford Community College - Dearborn, MI

January 1999 to December 1999

I studied interior design and I also studied criminal justice before leaving school to start my own construction business

Skills

• Team management

• Teamwork

• Supervising experience

• Construction site

• Individual / Group Counseling

• Group Therapy

• Social listening

• Attention to detail

• Addiction Counseling

• Teamskill

• Intake Experience

• Working with people with antisocial personality disorder Languages

• Arabic - Fluent

• English - Fluent

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