Customer Service Office Assistant

Jenika Gibbs

*************@*****.*** 662-***-**** Shuqualak, MS

SUMMARY

Seasoned self-employed professional with 16 years of diverse experience, including hair styling, office assistance, and home management. Skilled in Microsoft Office, scheduling, and customer service, with a proven track record of creating professional, clean environments and managing multiple tasks efficiently. Seeking to leverage organizational and multitasking abilities in a remote role.

WORK EXPERIENCE

Self employed - Ms

Domestic Engineer Jun 2016 - Present

• Manage comprehensive childcare duties, including educational activities and daily care, to foster a safe and nurturing environment.

• Conduct routine household management tasks, including shopping, bill payments, and appointment scheduling, to maintain an organized living space.

• Oversee general maintenance of the home through cleaning, gardening, and pet care, ensuring a clean and orderly environment.

Office Assistant/Receptionist Jun 2016 - Present

• Facilitate effective office operations through proficient use of Microsoft Office Suite for document creation and data management.

• Handle high-volume inbound and outbound communications, ensuring accurate and timely responses to all inquiries.

• Coordinate scheduling and manage logistics for shipping and mailing, maintaining organizational efficiency. Self-employed - Ms

Hair Stylist Mar 2008 - Present

• Create personalized hair solutions tailored to individual client needs, ensuring satisfaction and repeat business.

• Offer a selection of high-quality hair care products to enhance and maintain client hair health.

• Maintain a professional and inviting salon atmosphere, prioritizing cleanliness and customer experience. EDUCATION

Meridian Community College

GED, GED

Meridian, MS

March 2007 to June 2007

CERTIFICATIONS

Retail customer service, Indeed Assessments Mar 2023 Basic maintenance and repair, Indeed Assessments Nov 2022 Work style: Professionalism, Indeed Assessments Mar 2023 Attention to detail, Indeed Assessments Oct 2023

Basic computer skills, Indeed Assessments Oct 2023 Customer service, Indeed Assessments May 2023

Customer focus & orientation, Indeed Assessments Dec 2022 Call center customer service, Indeed Assessments Mar 2023 Technical support: Customer situations, Indeed Assessments Sep 2023 SKILLS

Hair Styling (10+ Years) • Personal Assistant Experience (7 Years) • Microsoft Word (10+ Years) • Customer Service

(10+ Years) • Domestic Engineer (7 Years) • Time Management

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