Customer Service Line Cook
Resume:
Rodney Scarver
Chicago, IL *****
*************@*****.***
Restaurant professional with 11 years in BOH operations. Customer service and food handling expertise. Skilled at memorizing menu items and orders. Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively.
Authorized to work in the US for any employer
Work Experience
Chef 1 and 2
Shriners Hospitals for Children - Chicago, IL
December 2023 to Present
• Set up workstations with all needed ingredients and cooking equipment
• Prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat etc.)
• Cook food in various utensils or grillers
• Check food while cooking to stir or turn
• Ensure great presentation by dressing dishes before they are served
• Keep a sanitized and orderly environment in the kitchen
• Ensure all food and other items are stored properly
• Check quality of ingredients
• Monitor stock and place orders when there are shortages
• Check temperatures of coolers and freezers
Line Cook/Banquet Cook
Omni Hotels - Chicago, IL
September 2023 to Present
Lead Cook
UIC - Chicago, IL
November 2021 to August 2023
• Washed, peeled and prepared ingredients for a commercial kitchen
• Maintained recipe quality
• Ensured cooked food was correct temperature according to compliance guidelines
• Prepared meals in accordance with customer dietary requests
• Set prep station
• Operated kitchen appliances, such as Steam table, mixers, slicers, ovens and stove tops
• Responsible for cleaning Keeping working area clean Line Cook/Banquet Cook
Sofitel Chicago Magnificent Mile - Chicago, IL
November 2019 to May 2020
Accurately and efficiently prepare, portion, cook, and present a variety of hot and/or cold food items for various meal periods: to include Breakfast, Lunch, Dinner and Special/Catered Events. Follows basic recipes and/or product directions for preparing, seasoning, cooking, tasting, carving and serving soups, meats, vegetables, and desserts. Prepares foods by operating a variety of kitchen equipment to measure and mix ingredients, washing, peeling, cutting and shredding fruits and vegetables, and trimming and cutting meat, poultry or fish for culinary use.
Pizza Cook/Wok Cook/Grill Cook/Butcher
True Food Kitchen - Chicago, IL
November 2016 to October 2019
Responsible for prepping ingredients, preparing, cooking, and plating menu items in accordance with the restaurant's recipes and specifications.
Responsible for maintaining a clean and hygienic meat processing area. Trained and educated new hires with safe practice in the workplace. Used butcher skills to show new workers how to properly and effectively process meat. Followed all state and city health codes and became flexible and knowledgeable with processing all cuts of chicken, beef, and seafood.
Prepare necessary food items for daily use on line (i.e. dough, cheese, bruschetta). Stretch dough for pizza orders. Prepare multiple pizza orders using ticket printing system. Cook pizza using a wood oven. Assure quality and food safety using procedural measures.
Grill Cook
The Little Beet Table - Chicago, IL
August 2016 to February 2017
Grills raw and prepped foods to order and to requested temperature. Keeps the Grill Area neat, clean and sanitary. Adjusts to high pressure situations and is open to change. Strong communication skills. Preparing ingredients for the shift; washing vegetables, chopping, seasoning meat, etc.
Line Cook
Pork Shoppe - Chicago, IL
February 2016 to August 2016
Prepared various sauces and dressings daily.
Cut different types of meats such as brisket, pork belly, and pork shoulders. Knowledge in the use of a smoker oven to cook meats. Working with hot trays pots and pans. Constantly refilling and restocking stations as needed. Delivery Driver
Amazon - Chicago, IL
September 2015 to May 2016
Loading, transporting, and delivering items to clients or businesses in a safe, timely manner. Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied. Knowledgeable in using a GPS device.
Line Cook
Dos Urban Catina - Chicago, IL
October 2015 to February 2016
Setting up and stocking stations with all necessary supplies. Preparing food for service chopping vegetables, butchering meat, or preparing sauces. Cooking menu items in cooperation with the rest of the kitchen staff.
Line Cook/Dishwasher
Eddie V's Prime Seafood - Chicago, IL
July 2014 to October 2015
Weighing and mixing ingredients. Preparing different ingredients for cooking, including portioning, chopping, and storing. Knowledgeable in operating a flat top grill. Knowledgeable in working a raw seafood bar. Serving food in appropriate portions. Washing and sanitizing all my utensils such as knives, spoons, tables, and kitchen area. Clean, wash and store pots, pans, plates, and dishes. Operate trash compactor and dish machine. Empty trash and recycle bins in respectable places. Stock supplies such as utensils in service station and glass holders.
Prep Cook/Dishwasher
Local Roots - Chicago, IL
March 2014 to July 2014
Prepare all the prep work for soups salads, sauces and entrees. Supplied assigned work area with all required products and utensils used for production. Stored all food items in appropriate storage area. Interacted with patrons so as to provide for special request. Prep Cook
Nicky's Catering - Chicago, IL
January 2011 to January 2013
Chop vegetables, fruits and fruits for cooking for large parties. Making salads and to go entrees. Season and slice meat appropriately for cooking and sandwich making. Help cleaning ovens and cooking equipment so they are ready to be used for service. Camp Counselor
Austin YMCA - Chicago, IL
May 2009 to September 2009
Knowledge of outdoor activities, sports, and exercise. Creative inclination and excellent organization skills. Lead by example to children with innovation and creative approach to life. Prepare a full plate of healthy food items.
Education
High school diploma
Wilbur Wright College Chicago - Chicago, IL
September 2007 to May 2009
High School Diploma
Michelle Clark High School - Chicago, IL
September 2002 to June 2006
Skills
• Food service
• Customer service
• Food Processing
• Meat Cutting
• Banquet Experience
• Catering
• Kitchen Experience
• Food Safety
• Meal Preparation
• Culinary Experience
Certifications and Licenses
Food Handler Certification
ServSafe
Additional Information
Skills
Team collaboration
Knife skills
People skills
Janitorial work
Communication
Food service
Customer Service
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