Sales Associate
Resume:
Alejandra Mata
Content Creator with * years of work experience in the business industry and online
strategizing
Dallas, TX 75211
***********@*****.***
Content Creator with 8 years of customer and work experience in a diversity of victorious business industries.
Authorized to work in the US for any employer
Work Experience
Content Creator
Instagram - Dallas, TX
November 2015 to Present
• Accomplished storytelling, keep engaged with updated social media algorithms, and find new ways to peak audience engagement.
• Experience in digital publishing, graphic design, Word, Google Spreadsheets, and digital sales.
• Development of skills such as increasing vocabulary for public speaking, editing, photography, film, and fashion.
• Marketed presentations with six different networking teams from 77+ countries such as Germany, Japan, Hungary, Ethiopia, Sweden, China, Russia, Vietnam, Korea, and United Kingdom, etc.
• Closed 30 sales in one week and a total of 500 sales per year. Pet Sitter
Rover.com - Dallas, TX
December 2019 to January 2024
• Multiple overnight stays at clients place of residence.
• Care taking of domesticated animals ranging from a variety of breed dogs and cats. Including the following routines of home essential cleaning while staying on the premises, animal feeding, play time with toys, as well as distribution of treats that contained beef, and chicken.
• Provide health care medication to all animals and perform dental work on pets teeth.
• Sending pictures and videos every hour to clientele of pets enjoying their appointment time. Network Marketing
IM Academy - Dallas, TX
November 2019 to March 2023
• Provide customer education on our company's high-quality products in the form of presentations and webinars on an international spectrum.
• Build reports with customers and consistently enroll new students each month in the academy.
• Promote financial literacy education about the Forex, Stocks on social media.
• Luxury hotel events filling up grand halls occupying over 10K people of large corporation networks. Cook
PANDA EXPRESS - Irving, TX
June 2022 to September 2022
• Prepared cooked meals from 9am to 5pm full-time working 40 hours a week for a 100 maximum capacity of guest. In a buffet style line up.
• Learned new recipes and food preparation techniques in order to train my other fellow cooks.
• Participated in high volume monthly catering service of Chinese cuisine for 400+ to 1K+ guests in store and for large corporation events.
• Learned the following recipes: Crab Cakes, Honey Shrimp, Egg Roles, Fried Rice, Noodles, Honey Walnut Chicken, Teriyaki Chicken, Beef and Broccoli, Sweet and Sour Chicken. Bartender
Razzoo's Cajun Cafe - Irving, TX
July 2021 to June 2022
• Take food and beverage orders of seating arrangement of 4 guest per table, 8 guest per booth 20 guest per large event seating,
• Write patrons' on note pads and enter information into update POS systems.
• Memorization of intricate Cajun Cuisine: Crawfish, Fried Catfish, Hushpuppies, Gumbo, Cheesecake, Brownies, IceCreams and
• Bar guest enjoying an arrangement of alcohol including whiskies, tequilas, cocktails, scotches, wines, Hurricanes, Bloody Mary’s, Lemon Drops, and special customizations like Jack Daniel and Coca Cola. Cashier/Customer Service
la Madeleine Country French Cafe - Irving, TX
November 2020 to June 2021
• Working well under pressure and handling processing of transactions for customer payments with a capacity of 168 people. A French restaurant themed building with a fire place inside of organic wood and live fire burning. A audio system plays in the bathroom counting to ten in French.
• Maintaining a super hygienic and well organized counter table top of delicious french cuisines all arranged from salads, tomato soups, pastas, cakes and tarts.
• Promote menu items from each category and up sale merchandise to guest like off specialties and promotional offerings.
Front Desk Receptionist
Healing Body Massage and Cryo Spa - Denton, TX
June 2020 to October 2020
• Handling queries via phone, email, and general correspondence
• Managing inventory and purchases of facial products, nitrogen gas tanks, and clothing.
• Daily management of massage rooms and facial products. Server/Cashier
Cheddar's Scratch Kitchen - Irving, TX
October 2019 to February 2020
• Understanding the basic principles of the federal and state procedures for claiming meals and for providing instruction and training to other foodservice employees as assigned.
• Reports to work on time and is not absent frequently.
• Greeting customers, collecting payments, using scanning devices, answering customer inquiries, accepting customer returns, and counting the money in the cash drawer. Sandwich Artist
Subway - Irving, TX
July 2019 to November 2019
75063
• Prepare and place meat cuts and products in display counter, so they will appear attractive and catch the shopper's eye.
• Estimate requirements and order or requisition meat supplies to maintain inventories.
• Negotiate with representatives from supply companies to determine order details. Waitress
PINSTACK - Irving, TX
December 2018 to July 2019
75063
• Worked with POS systems to place orders, manage bills and handle complementary items for satisfied customers.
• Contained highly loyal clientele by delivering unparalleled service at every stage of the restaurant dining experience.
• Coordinated 30 events throughout 12 banquet spaces, including birthdays, reunions, and corporate meetings.
Hostess
Cheddar's Scratch Kitchen - Irving, TX
September 2018 to December 2018
75063
• Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.
• Answer telephone calls and respond to inquiries or transfer calls. Speaking with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
• Prepare cash receipts after establishments close, and make bank deposits. Manager Trainee
STEAK N SHAKE - Irving, TX
January 2018 to August 2018
75063
• Orchestrated positive customer experience at all stages by overseeing every area of hospitality operations.
• Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
• Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities. and present them with menus and beverage lists.
• Responsible for Steak N Shakes company policies and staff development for management training. Education
High School Diploma
RANCHVIEW HIGHSCHOOL - Irving, TX
August 2016 to June 2019
Skills
• Employee Evaluation
• Catering
• Meal Preparation (10+ years)
• Restaurant Experience
• Bartending
• POS
• Serving Experience
• Food Service
• Presentation Skills
• Kitchen Experience
• Merchandising
• Event Planning
• Banquet Experience
• Busser
• Host/Hostess (6 years)
• Cash Handling
• Cooking
• Marketing
• Restaurant Management
• Budgeting
• Food Safety
• Pricing
• Microsoft Office
• Management
• Food Preparation
• Kitchen Management Experience
• Administrative Experience
• Negotiation (10+ years)
• Culinary Experience
• Upselling
• Cleaning Experience
• Employee Orientation
• Human Resources
• Supervising Experience
• Retail Sales
• Events Management
• Guest Services
• Pet Sitting
• Inventory Control
• Pet Care
• Kennel Experience
• Babysitting
• Time Management
• Animal Care
• Laundry
• Leadership
• Content marketing (7 years)
• Public speaking (7 years)
• Social media strategy (7 years)
• Branding
• Social Media Management
• Digital Marketing
• Search Engine Optimization (SEO) (10+ years)
• Blogging
• Content Creation
• Canva (4 years)
• Photography (7 years)
• Video editing (7 years)
• Graphic design (7 years)
• Bartending
• Food service
• Serving
• Customer service
• Restaurant experience
• POS
• Guest services
• Food handling
• Barista experience
• Cash handling
• Upselling
• Hotel experience
• Cash register
• Cooking
• Events management
• Kitchen management
• Sales
• Front desk
• Marketing
• Retail sales
• Branding
• Social media management
• Merchandising
• Blogging
• Profit & loss
• Analysis skills
• Human resources
• Presentation skills
• Budgeting
• Windows
• Leadership
• Purchasing
• Pricing
• Childcare
• Digital marketing
• SEO
• Hospitality
• Procurement
• English
• Communication skills
• Supervising experience
• Hotel management
• Microsoft Excel
• Computer skills
• QuickBooks
• Microsoft Outlook
• Administrative experience
• Bilingual
• Spanish
• Management
• Baking
• Pastry experience
• Time management
• Kitchen experience
• Food safety
• Sushi
• Teaching
• Japanese cuisine
Languages
• English - Fluent
• Spanish - Fluent
• French - Intermediate
Awards
National Honors Society
January 2014
• Access to over $400,000 in scholarships and awards
• An accredited leadership development program (a valuable asset to your resume)
• Only 8% of students nationwide receive this honor Certifications and Licenses
TABC
December 2023 to December 2024
CPR Certification
Food Handler Certification
December 2023 to December 2024
ServSafe
Assessments
Sales skills — Proficient
June 2022
Influencing and negotiating with customers
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Groups
IM Academy
November 2019 to March 2023
• A large network of independent business owners and investors who invest their assets in to the finacial markets such as Cryptocurrencies, Foreign Exchange, Time - Based Training, Stocks and Travel.
Contact this candidate