Heavy Equipment Customer Relations

ISAAC COATES

Little Elm, TX ***** 1-972-***-**** *************@*****.*** WWW: Bold Profile

Professional Summary

Adept at navigating challenging environments, I significantly enhanced operational efficiency at Lattimore Materials Company by implementing safe driving practices and optimizing delivery processes. My proactive approach to customer relations and heavy equipment operation led to a notable increase in productivity and customer satisfaction, showcasing my ability to drive results and maintain safety protocols. Experienced Ready Mix Driver delivers up to 6 concrete batches per day to customer locations with proper slump and temperature. Knowledgeable about inspecting, cleaning and maintaining equipment and vehicles to maximize productivity. Valid A license in Tx. Skills

• Safe Driving Practices

• Route Planning Abilities

• Heavy Equipment Operation

• Customer Relations

• Defensive Driving Techniques

• Adherence to safety protocols

Work History

Ready Mix Driver 12/2006 to Current

Lattimore Materials Company – Addison, TX

Ensured optimal concrete quality by managing slump adjustments according to job specifications.

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Navigated challenging road conditions and construction sites safely, minimizing potential hazards or accidents.

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Streamlined delivery process for increased efficiency, implementing effective communication with dispatchers and customers.

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• Maintained proper slump and temperature of concrete in line with customer needs. Reduced downtime during deliveries with timely equipment maintenance and proactive troubleshooting.

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Loader Operator 06/2005 to 07/2024

Holcim Cement – Addison, TX

Operated loaders in a variety of weather conditions and terrain types, demonstrating adaptability and resilience under challenging circumstances.

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Performed thorough pre-and post-operation equipment checks, ensuring optimal functionality and minimal downtime due to mechanical issues.

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• Performed routine lubricating, fueling and cleaning loaders. Enhanced operational efficiency by expertly operating loaders and heavy equipment for timely material handling.

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Cargo Handler 01/1998 to 05/2005

Menlo Worldwide Logistics – Vandalia, OH

Coordinated effectively with shipping carriers to guarantee timely pick-up and delivery of shipments while minimizing delays or disruptions in the supply chain process.

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Communicated proactively with team members during high-pressure situations to maintain smooth workflows leading to successful shipment completions.

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Provided exceptional customer service by promptly addressing concerns, answering questions, and resolving issues related to cargo handling.

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• Enhanced cargo handling efficiency by implementing streamlined processes and procedures. Collaborated with team members to optimize workflow, resulting in increased productivity and reduced errors.

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Stocker 10/1997 to 05/2005

Big Lots – Trotwood, OH

• Unloaded, sorted and stocked merchandise according to store layout and product placement.

• Answered customer questions and provided detailed product information.

• Performed inventory control, such as counting, and stocking merchandise.

• Greeted customers and directed to requested products.

• Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves. Education

High School Diploma 05/1974

Jefferson Twp High School - Dayton, OH

GED: Carpentry 05/1974

Montgomery County JVS - Englewood, OH

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