Sales Support Territory Manager
Resume:
Work History
Kawal Mehta
Operations & Growth
Faridabad, India 121001
*************@*****.***
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
2022-11 - Current City Head
Zypp Electric, Gurgaon
Drove rider count along with fleet across the entire city over various clients. Scaled business efficiently in terms of fleet utilisation along with maximizing per fleet revenue.
Defined SOPs for entire Operations Department as well as Cross Functional Roles.
Designed Payouts of different clients suitable for rider level understanding. Managed rider performance in terms of punctuality, breaches and ethics. Fulfilled rider deployment demand within the deadline. Rider retention was as high as 90% per month.
Consolidated all payout queries and briefed riders at ground. Closed massive call outs of Mass Logouts and Strikes. 2018-12 - 2022-06 Territory Manager
Cars 24 Service Private Limited, Noida & Faridabad Responsible for driving sales in GS Vertical for organization which has achieved 100x growth since inception
Devised and deployed optimized sales management and revenue development strategies, boosting territory by 200% and above . Generated continuous customer referrals by delivering exceptional sales support, sustaining consistent revenue and improving market share. Established successful account relationships by building rapport and maintaining consistent communication
Trained and mentored sales representatives in sales techniques and strategies.
Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Implemented systems and procedures to increase sales. Directed sales support staff in administrative tasks to help sales reps close deals.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
2017-04 - 2018-12 Assistant Sales Manager
Tanish Ford, Gurgaon
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs
Reviewed sales and gross profit report to assess company efficiency. Increased employee performance and job satisfaction to strengthen retention and engagement
Recognized staff for contributions to company success to foster engagement and increase productivity.
Built strong relationships with customers through positive attitude and attentive response.
Mentored and guided employees to foster proper completion of assigned duties.
2015-06 - 2017-04 Team Leader
Tanish Ford, Gurgaon
Conducted training and mentored team members to promote productivity and commitment to friendly service.
Built strong relationships with customers through positive attitude and attentive response.
Mentored and guided employees to foster proper completion of assigned duties.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Worked with team to identify areas of improvement and devised solutions based on findings.
2013-09 - 2015-06 Team Leader
Riddhi Ford, Mohan Cooperative, Delhi
2011-05 - 2013-09 Senior Sales Executive
Volkswagen, Gurgaon
2008-08 - 2011-05 Sales Executive
Intercraft Tarding Private Limited, Delhi
Skills
Education
Languages
Strategic Planning
Relationship Building
Team Collaboration
Inventory Control
Data Collection/Organization
2015 MBA: Marketing
Lovely Professional University
2013 B.Com
IASE Deemed University
10th & 12th
CBSE Board - Faridabad
English
Hindi
Punjabi
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