Customer Service Food

ZOE TREANOR

Nolensville, TN *****

615-***-**** - zoe.treanorl *@*****.***

PROFESSIONAL SUMMARY

SKILLS

Many years of experience working in the service industry. Always looking to learn

more and get better in anything I do or am asked to do. Can easily get along with other

coworkers and guests.

Work History

Strong multitasking ¢ Patience and Tolerance

Customer Service e Engaging personality

Liquor, beer, and wine knowledge e Alcohol awareness

Highly reliable ¢ Food Service

Clear and effective communication

08/2023 to 02/2024 Bartender

High Grace — New Orleans, LA

04/2017 to 03/2021

EpbucaTion

Managed cash handling duties responsibly, ensuring accurate accounting at the end

of each shift.

Performed opening and closing duties, printing sales reports, setting up for

incoming shift, preparing cash drawers, and taking inventory.

Followed alcohol awareness procedures for preventing excessive guest

intoxication.

Trained new bartenders on drink preparation, product promotion, garnish

preparation, and sanitation protocol.

Server

Chilis — Franklin, TN

Demonstrated strong multitasking skills by managing multiple tables

simultaneously without compromising service quality.

Served food and beverages promptly with focused attention to customer needs.

Worked with POS system to place orders, manage bills, and handle complimentary

items.

Collaborated with team members during busy shifts for efficient workflow and

excellent guest experiences.

Addressed customer complaints or concerns professionally, ensuring swift

resolution and maintaining positive relationships.

Assisted in training new hires, providing guidance on restaurant standards and best

practices.

07/2019

01/2019

CERTIFICATIONS

Cosmology : Esthetician

Empire Beauty School - Franklin, TN

N/A

Renaissance High School - Franklin, TN

ABC license 2021-2026

Contact this candidate