Customer care representative

FAVOUR OKOROIGWE

Bariga, Lagos, Nigeria

081******** - ***************@*****.***

PROFESSIONAL SUMMARY

Dedicated professional with innate ability to manage complex schedules and coordinate -level administrative tasks seamlessly. Possesses strong organisational and communication skills, ensuring smooth daily operations and effective stakeholder interactions. Ready to drive productivity and enhance the company.

SKILLS

* Problem solving * Time Management

* Team collaboration * Writing

* Leadership * Graphics Design

* Communication * Editing

* Technology proficiency * Flexibility

WORK HISTORY

03/2018 - 07/2019 Sales representative

Cliff Trish - Lagos, Nigeria

•Fostered strong customer relationships through exceptional service.

* Pioneered innovative sales strategies for increased market penetration.

•Enhanced brand visibility by participating in trade shows and conferences.

* Navigated challenging negotiations to secure lucrative contracts.

* Educated customers about product features and benefits, driving informed purchasing decisions.

* Built lasting relationships with clients through customer service interactions.

08/2023 - 06/2024 Social Media Manager

Dee Emporium - Lagos, Nigeria

* Increased brand visibility by developing and implementing strategic social media campaigns.

* Developed engaging online content for improved customer interaction.

* Boosted customer engagement with effective management of all social media platforms.

EDUCATION

2023 Bachelor of Arts: Linguistics and Communication Studies University of Calabar - Calabar, Nigeria

LANGUAGES

English Igbo Yoruba

Advanced Intermediate Intermediate

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