Social Media United States

MOLLY B. MAINELLI

******@*******.*** 575-***-****

OBJECTIVE

Entrepreneurial-minded professional skilled at cultivating meaningful guest interactions, surpassing expectations, and prioritizing client satisfaction. Eager to channel these strengths into a Tour Director role dedicated to curating unforgettable travel experiences for every guest.

EXPERIENCE

River Guide

Arizona Raft Adventures, Far Flung Adventures & GCMR Arizona & New Mexico. Oct 2000 - Present

Professional river guide specializing in tourist and scientific expeditions on the Colorado River, Rio Grande and other rivers in the Western United States. Guided rafting trips, created appropriate cultural and environmental commentary, evaluated river conditions and guests’ ability adjusting the experience accordingly.

Owner - Surfs Up Catering

Molly’s Crepe Escape Catering Food Truck Taos, NM. Oct 2000 - Present

Manage all aspects of a catering business, evolving from a single location to a fully mobile seasonal catering food truck serving guests at private parties and festivals across the Southwest. Supervise all facets of operations, including menu development, logistics, staffing, customer relations, social media, and financial management.

Front-of-House & Back-of-House Restaurant Professional

Hotel St. Bernard, Chop House, Cosmopolitan, The National Taos, NM & Telluride, CO Dec 2009 - Present

Provide exemplary customer service and delivered superior culinary experiences to guests of white tablecloth restaurants. Collaborated effectively with team members to fulfill diverse roles including serving patrons, executing culinary tasks, and crafting beverages contributing to a positive upscale dining atmosphere & guest satisfaction.

Concierge - Property Manager

Taos Valley Resort Association, Edelweiss Lodge & Spa Taos, NM Oct 2000 - May 2008

Facilitated seamless guest experiences by coordinating travel arrangements, reservations, and accommodations around personalized itineraries exploring Taos and Central New Mexico.

Driver Guide

Suntrek Tours Santa Rosa, CA May 1997 - Oct 2000

Small group driver guide on cross-country United States itinerary. Responsible for all commentary, reservations, logistics, transportation, and guest relations.

Ship Captain and Crew

St. Bart Yacht Services Reliance Yacht Services May 1998 - Present

Participate in offshore deliveries of French-manufactured Beneteau sailboats across international waters.

CERTIFICATIONS & SPECIAL PROJECTS

Wilderness First Responder (CPR) U.S. Coast Guard Captain’s License PADI Open Water SCUBA Instructor TEFL Instructor New Mexico Teacher’s Certification K-12 Certified Medical Assistant Commercial Driver License Food Safety Manager Certificate

Nymph LTD - Restoration of a Thames Sailing Barge in London, England Green Mountain Club Vermont- Organized volunteer trails program in conjunction with U.S. Forest Service & Appalachian Trail Conference Whale Conservation Institute-Whale song research project.

EDUCATION St. Lawrence University B.A. in Anthropology B.S. in Geology

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