Customer Service Class B
Resume:
CURRICULUM VITAE
PERSONAL DETAILS
NAME: Otsile
SURNAME: Bogatsu
GENDER: Male
NATIONALITY: Motswana
LANGUAGES: English and Setswana
DRIVER’S LICENSE: Class B
POSTAL ADDRESS: P O Box 30311
Tlokweng, Botswana
CONTACTS: +267-********
EMAIL: *******.*****@*****.***
PERSONAL SUMMARY
Detail-oriented and reliable driver with experience in delivering goods and providing transportation services. Possess a clean driving record, a strong knowledge of road safety regulations, and exceptional customer service skills.
EDUCATIONAL BACKGROUND
INSTITUTION QUALIFICATION YEAR
MATLALA JUNIOR
SECONDARY SCHOOL
JUNIOR CERTIFICATE 2000
WORK EXPERIENCE
ACCURATE PAYROLL BOTSWANA
Worked as driver from February 2018 to July 2020:
DUTIES INCLUDED:
Transporting staff to different assigned destinations
Travelling with staff to do installation on towers
Compliance with traffic laws and regulations
Ensure vehicle is kept tidy and serviced at all times THAKADU HOTEL CASINO AND CONFERENCE CENTER
Worked as driver from July 2015 to August 2017
DUTIES INCLUDED:
Maintain clean and tidy vehicle both interior and exterior
Timely stock collection and delivery
Transport staff to assigned places
Ensure vehicle is serviced from time to time
Making deliveries to assigned destinations
MOOLMANS MINING
Worked as Tallyman Spotter and Pit Controller from February 2012 to December 2014: DUTIES INCLUDED:
Dispatching through WENCO program
Daily recording keeping of activities
Timely report writing
Attend to other tasks as assigned by superiors Tallyman Spotter
Spotted loaded and empty machines
Working hand in hand with pit controller Help convey loads to specific areas
Spotting trucks at dumping sites
FRUITFUL DRIVING SCHOOL
Worked as instructor from February 2004 to December 2007 DUTIES INCLUDED:
Taught learners how to drive as well as law compliance
Daily inspection of vehicle prior to starting lessons
Making test booking for students
Prepare students for driver’s license tests
Determined and assisted students who required additional training
Facilitated new driver or learners in understanding and executing safe driving practices PEST BUSTERS BOTSWANA
Worked as a driver from February 2003 to December 2003 DUTIES INCLUDED:
Transporting staff to various destinations
Assist in pest control activities at sites
Perform simple vehicle maintenance such filling gas tank, cleaning interior and exterior and changing of oil
Conduct vehicle checks at the beginning of each shift and report defects MANAGEMENT SKILLS
● A clear understanding of management skills
● Able to work as part of a multidisciplinary team
● Familiar with customer relationship management systems.
● Quick response to customer complaints, requests and comments. TECHNICAL SKILLS
● Strong PC skills utilizing Microsoft Excel, Word and Out book Software.
● Excellent verbal and written communication.
● A self-starter with a strong desire to learn.
● Strong organizational and time management.
PERSONAL ATTRIBUTES
● Enthusiastic and self-motivated.
● Highly organized with good planning skills and ability to meet strict deadlines.
● Excellent written and oral communication skills with ability to clearly communicate ideas and results to non-technical business people.
● Ability to work under pressure.
KEY RESPONSIBILITIES
● Training and development.
● Strategic management.
● Leadership for organization and budgeting.
● Performance Appraisal.
● General practices.
● Updating paperwork maintaining documents and word processing.
● Managing files.
● Helping organize and maintain office common areas. PERSONAL QUALITIES
● Personally ambitious and achievement focused.
● Able to tactfully deal with difficult customers.
● Self-motivated individual.
REFEREES
Mr. Pule Mr. Victor
Accurate Payroll Botswana Moolmans Mining
CONTACT: +267-******** CONTACT: +267-********
Mr. Bashapi
Thakadu Hotel Casino and Conference Center
TEL: +267-*******
Contact this candidate