Customer Service Crew Member

Baboya Mpandu

781-***-**** *******.******@*****.*** Revere, MA 02151

Energetic Crew Member known for high productivity and efficient task completion. Skilled in customer service, teamwork, and time management, ensuring smooth operations in fast-paced environments. Excel in communication, adaptability, and problem-solving, contributing to team success and customer satisfaction. SUMMARY

• I'm a hand working and reliable person

always approach's clients/ customers in

o polite and effective manner.

• Confident and able to work under

pressure in a responsible way whilst

working alone using initiative or as a

positive part of a team.

• Enthusiastic about learning new skills

and gaining experience.

SKILLS

10/2022 - Current

03/2022 - 01/2023

02/2020 - 07/2022

03/2022 - 05/2022

Driver

Lyft Boston, MA

• Delivered packages to customers in a timely and efficient manner.

• Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.

• Maintained accurate logs of vehicle inspections and repair status. Delivery Driver

Uber Eats Boston, Massachusetts

• Received daily delivery instructions and route assignments from dispatch.

• Cleaned interior and exterior of delivery vehicle at end of shift as needed. Crew Member

Dunkin' Donuts Boston, MA

• Educated customers on menu items, product ingredients and nutritional values.

• Performed cashier duties such as taking orders, collecting payments and providing change.

• Restocked kitchen supplies including food products and utensils. Cabin Cleaner

G2 Secured Staff Boston, MA

• Cleaned cabins and other areas to meet company standards for cleanliness, using cleaning solutions and tools such as vacuum cleaners and mops.

• Performed light maintenance tasks, such as painting walls or replacing light fixtures.

• Swept, scrubbed, waxed, and polished floors in assigned cabins. EXPERIENCE

01/2022 - 03/2022

12/2019 - 12/2020

02/2006 - 11/2019

07/2005 - 10/2005

04/2002 - 10/2002

Cashier

Dunkin' Donuts Boston, MA

• Greeted customers and answered any questions they had about the store's products and services.

• Verified that customers were of legal age to purchase alcohol or tobacco products.

• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Package Handler

Warehouse Stitches Embroidery Pittsburgh, Pennsylvania

• Loaded and unloaded packages from delivery vehicles with manual and powered equipment.

• Inspected packages for damages or defects and recorded any issues found.

• Organized packages according to type, size, destination, and other specifications. Radiology Technician

Centre Radiologie Maghreb Morocco, Indiana

• Performed diagnostic imaging procedures such as X-ray, fluoroscopy and computed tomography scans.

• Assisted radiologists in performing interventional radiology procedures including biopsies, aspirations, catheter placements and therapeutic treatments.

• Developed film by operating automatic processing equipment to produce images for interpretation by a radiologist.

Training Assistant

Centre for customer service Relationnel Morocco, Indiana

• Developed and implemented training programs for new employees.

• Created and distributed instructional materials to support training sessions.

• Conducted individual and group training sessions for staff members. Internship Coordinator

Lowyer office Morocco, Indiana

• Developed and implemented a comprehensive intern orientation program.

• Coordinated with department heads to ensure interns are provided appropriate work assignments.

• Evaluated intern performance and reported feedback to the management team. 01/2005

07/2003

07/2002

Diploma in Computer Science, And Management

Technician : Professional Training Center

CFPB, Morocco, IN

2nd Year of Economic Development And Science

University Academy of Low, Morocco, IN

Bachelor of Science

High School L'alla Nezha, Morocco, IN

EDUCATION AND

TRAINING

• Arabic: Fluent reading,writing and speaking

• French : Fluent reading, writing and speaking

• Spanish :Fluent reading, Writing and speaking

• Germany :Intermediate speaking and reading

LANGUAGES

Contact this candidate