Customer Service Real Estate

STEPHANIE HATCH

*** ******** ***, *********, ********* 37923 865-***-**** ************@**.***

Summary

Dedicated and experienced Mortgage processor, Title Agent and Real Estate transactions expert with a proven track record of efficiently handling the entire closing process. Adept at multi-tasking, maintaining strong attention to detail, and ensuring timely and accurate completion of all tasks. Committed to providing exceptional customer service and building strong relationships with clients and stakeholders.

Skills

Mortgage Processing

Title Processing

Closing Agent

Title Policy Writing

Order Entry and Processing

Document Preparation and Review

Closing Coordination

Customer Service

Communication and Interpersonal Skills

Time Management and Organization

Experience:

Mortgage Processor

Mortgage Direct Inc, Knoxville, Tennessee January 2021 to Present

Efficiently manage the entire process, from running credit to collecting asset documents and analyzing income.

Work closely with Loan Officer to achieve a relaxed, happy mortgage experience.

Coordinate with clients, real estate agents, lenders, and other parties involved in the closing process to ensure smooth transactions.

Manage and file documents for mortgage company audits

Additional Relevant Experience

2018-2021

KNOXVILLE TITLE AGENCY

Closing Agent, Funding reconciliations

Knoxville, Tn

2002-2017

UNITED STATES TITLE CORPORATION

Owner Knoxville, Tn

Opened title company. Licensed title agent in 26 states. Grew company to 3 offices and 20 employees. Wrote title insurance policies. Reconcile Escrow accounts.

Education

1989-1991 Pellissippi State Community College

Associate of Science

1991-1993 Roane State Community College

Paralegal Degree

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