Brenda Hughes
*** ********** ******, **, ********** DC 20011
(T) 202-***-**** (C) 202-***-**** (E) **************@*****.*** Career Overview
Have excellent communication and computer skills; ability to work independently and as part of a team, meet project deadlines; multicultural awareness with a high level of adaptability. Committed and motivated Administrative Assistant with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and has great initiative.
Skill Highlights
●21 years of experience providing administrative support Core Accomplishments
Customer Service:
Planning
● Arranged, scheduled and coordinated all logistics and travel itineraries for staff of 10 employees.
● Ensured staff was equipped with all necessary supplies and collateral for long distance travel.
Human Resources
● Recorded and filed employee benefit, salary and annual evaluation information.
Document Organization
● Developed and created effective filing system to accelerate paperwork processing.
Management Support:
● Ensured smooth operations by supporting executive team. Operations
● Collaborated with [teams/departments] to ensure smooth work flow and efficient organization operations.
● Accountable for all operations of busy office
Professional Experience
09/2009 - 05/2016 Little Explorer's Daycare Washington, DC Retired-License In Home Daycare Provider
Provide care for 6 weeks-to 4 years children, with loving nourishing care, provided a safe learning environment.
08/2005 - 12/2008 Internal Revenue Service Washington, DC Secretary
Scheduled and confirmed appointments for entire management team. Assist in all areas of administrative work including data entry, receptionist duties, file organization, research and development. Maintained and prioritized daily tasks and projects including: call logs, appointments, travel, expense reports and general errands. Standardized department filing system so secretarial staff could easily locate information in any filing center .Maintained detailed administrative and procedural processes that reduced redundancy and improved accuracy and efficiency to achieve organizational objectives. Composed and drafted all outgoing correspondence and reports for managers. Prepared and drafted all outgoing correspondence in a timely manner. Collaborate with Human Resource department to ensure efficient office environment. Oversaw inventory and office supply purchases.
11/2002 - 08/2005 Internal Revenue Service Washington, DC Secretary
Support the Director through personal document management, calendar organization and collateral preparation for meetings, increased office organization by developing more efficient filing/documenting system and customer database protocols. Created databases and spreadsheets to improve inventory management and reporting accuracy.
10/1997 - 11/2004 Internal Revenue Service Washington, DC Secretary
Support Director through personal document management, calendar organization and collateral preparation for meetings increased office organization by developing more efficient filing/documenting system and customer database protocols. Managed executive calendar and coordinated weekly project team meetings. and assisted in the development of meeting agendas to increase meeting efficiency. Created databases and spreadsheets to improve inventory management and reporting accuracy.
Education
1970 St Jude High, Sumter, South Carolina, US
Diploma
Keywords
Expense reports, Microsoft Office, payroll, reporting, scheduling, calendaring, documentation, research, human resources, travel arrangements. Inventory, office supplies, type 55WPM, reception, client relations, front desk, executive assistance, Microsoft Office, data entry.