Customer Service Brand Ambassador
Resume:
Christina Ramsey
Nicholasville, KY *****
**********@*****.***
I have extensive background in customer service. Skilled Cashier with excellent track record in managing professional register operations. Hard-working and diligent team player with strong mathematical and customer service skills. Organized, independent worker with strong time management skills. Detail- oriented and able to learn new tasks quickly and effectively. Authorized to work in the US for any employer
Work Experience
Shift Leader
Versailles Brewing Company Restaurant-Versailles, KY August 2021 to March 2022
1. Ensure customer satisfaction
2. Order all necessary beer, liquor and wine
3. Oversee employees, and make sure they stayed on task Cashier
Meijer-Lexington, KY
March 2020 to July 2021
Bartender and Server
Versailles Brewing Company-Versailles, KY
October 2018 to May 2020
1. Prepare and serve drinks to clients directly or through waiters. 2. Collect payments
3. Keep bar equipment clean,
4. Preventing customer excessive drinking
5. Maintain stocks
6. Create unique beverages.
Brand Ambassador and Bartender
World of Beer-Lexington, KY
June 2017 to December 2018
1. Prepare and serve drinks to clients directly or through waiters. 2. Collect payments
3. Keep bar equipment clean,
4. Preventing customer excessive drinking
5. Maintain stocks
6. Create unique beverages
7. Create events to bring business
8. Promote the brand at surrounding business
Server
Cracker Barrel-Nicholasville, KY
April 2017 to August 2017
Direct Support Professional
Lord's Legacy Life Ministries-Nicholasville, KY
February 2017 to May 2017
Bartender
Andover Golf And Country Club
May 2016 to January 2017
Server
Applebee's-Lexington, KY
August 2014 to March 2016
Assisted guests with making menu choices in an informative and helpful fashion. Maintained knowledge of current menu items, garnishes, ingredients and preparation methods. Delivered exceptional service by greeting and serving customers in a timely, friendly manner. Promptly served all food courses and alcoholic beverages to guests.
Human Resource Specialist
Kentucky Army National Guard-Lexington, KY
July 2014 to November 2015
Served as a link between NCOs and other Enlisted Soldiers by handling questions, interpreting and administering contracts and helping resolve work-related problems. Cashier
Meijer-Lexington, KY
December 2013 to July 2015
Assessed customer needs and responded to questions. Cleaned and straightened work area. Issued receipts for purchases and gifts. Bagged merchandise by following standard procedures. Organized register supplies. Worked with customer service to resolve issues. Education
High School Diploma
Henry Clay High School - Lexington, KY
Skills
• Waitress
• Hostess
• Bartending
• Restaurant Server
• Waiter
• Military
• Food Service
• Shift Management
• Food Preparation
• Management
• Microsoft Word
• POS
• Food Safety
• Communication skills
• Hospitality
• Early childhood education
• Preschool experience
• Experience with children
• Experience working with students
Military Service
Branch: United States Army
Rank: E2
Certifications and Licenses
Food Handler
May 2018 to May 2021
ServSafe
May 2018 to May 2021
Basic Life Support (BLS)
September 2020 to September 2022
CPR Certification
Assessments
Attention to detail — Proficient
March 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Front desk agent (hotel) — Proficient
April 2024
Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient
Early childhood development — Proficient
September 2022
Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Proficient
General manager (hospitality) — Proficient
November 2022
Solving group scheduling problems and reading and interpreting P&L statements Full results: Proficient
Bartending — Proficient
April 2024
Understanding, pouring, and mixing drink orders
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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