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Customer Service Data Entry

Location:
Fort Worth, TX
Posted:
November 01, 2024

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Resume:

Taylor Thomas

Texarkana, AR

***********@*****.***

+1-903-***-****

Full-Time

Work Experience Server

Texas Roadhouse - Texarkana, TX

August 2023 to Present

Duties

• Provide excellent customer service.

• Greet customers and present menus.

• Make suggestions based on their preferences.

• Take and serve food/drink orders.

• Deliver checks and collect payments.

• Cooperate and communicate with serving and kitchen staff.

• Adhere to all relevant health department rules/regulations and all customer service guidelines. Transport Tech

St. Michael's Medical Center - Texarkana, TX

March 2022 to August 2023

Duties

• Transporting patients to testing sites or discharging to correct entrance.

• Transferring beds to different rooms.

• Working directly with the nursing staff and patients and family members.

• Properly push equipment while following safety best practices. Amazon Fulfillment Center Warehouse Associate/Operations Facilitator Amazon Warehouse – Dallas TX

August 2019 – September 2022

Duties

• Assist in operational guidelines ensuring all necessary supplies and inventory is accurately available for fulfillment.

• Communicate and facilitate with different departments such as purchasing, production, and project management to coordinate operations inventory control, and material movement meets guidelines and standards.

• Receive and put away inventory.

• Sort, scan, and stack packages on pallets, helping to get customer orders ready for delivery.

• Load and unload the products in the trucks for preparation of delivery.

• Load and unload pallets with use of a forklift.

• Pick customer orders in an assigned area with the use of a pick list and packing slip.

• Scan items using RF handheld scanners.

• Responsible to keep lines of communication open and flowing to ensure a continuous flow of production, ensure the weekly schedule is reflective of each shop's capacity, assist in maintaining MRP and Production Schedules.

• Update/Enter all inventory data in the computer system.

• Ensure all data entry is accurate for other department viewing. Notify Leader

TARGET LOGISTICS - Texarkana, TX

August 2019 to October 2021

Duties

• Pick items for guest orders accurately and quickly.

• Meet service and required ship time standards.

• Properly prepare, pack and sort guest orders for shipment using correct materials in a timely manner.

• Update/Enter all inventory data in the computer system.

• Ensure all data entry is accurate for other department viewing.

• Meet pick and pack productivity expectations.

• Locate Ship to Store orders and scan into hold upon arrival.

• Complete return to stock tasks according to best practice.

• Monitor and communicate with your leader when supplies are needed.

• Model excellent service by greeting all guests in the area when picking orders.

• Properly use equipment while following safety best practices.

• Manually load outbound orders into 3rd party carrier trailers (Enhanced Ship from Store Locations Only).

• Leverage appropriate escalation tools to solve process and/or guest issues; notify leader(s) as needed.

• Execute end-of-day procedures.

• Follow all safety guidelines, operating procedures, product freshness and quality standards.

• Follow food safety guidelines when handling, displaying and/or storing food items.

• Provide service and a shopping experience that meets the needs of the guest.

• Always demonstrate a culture of ethical conduct, safety, and compliance.

• Assist with other duties based on business needs. CASHIER/CUSTOMER SERVICE

BED BATH & BEYOND - Texarkana, TX

August 2020 to May 2021

Duties

• Greet Customers.

• Respond to questions, improving engagement with merchandise and provide outstanding customer service.

• Operate Cash Register, managing financial transactions, and balancing drawers.

• Achieve established goals.

• Direct customers to merchandise within the store.

• Assist in increasing in store sales.

• Maintain and stay up to date on product knowledge.

• Maintain an orderly appearance throughout the sales floor.

• Introduce promotions and sale opportunities to customer.

• Cross-Sell products to increase purchase amounts. SALES ASSOCIATE

ASHLEY FURNITURE HOME STORE - Paris, TX

November 2018 to April 2020

Duties

• Greet Customers and treat them with the highest level of professionalism.

• Assist customers with furniture selection and purchase.

• Follow through with customer on all sales.

• Meet sales goals and customer satisfaction targets.

• Display a team player attitude towards staff and management.

• Develop and maintain long term relationships with customers.

• Attend all sales meeting and training sessions.

• Assist with up-keep of the showroom floor.

Education High school diploma/GED

Skills

• Work independently as well as a team member to accomplish the task.

• Excellent communication and organizational skills.

• Exceptional with the public.

• Process Sales

• Computer Skills

• Accurate Money Handling

• Able to work effectively under pressure to meet deadlines and always interact responsibly with coworkers.

• Accountable

• Quick Problem Solver



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