Taylor Thomas
Texarkana, AR
***********@*****.***
Full-Time
Work Experience Server
Texas Roadhouse - Texarkana, TX
August 2023 to Present
Duties
• Provide excellent customer service.
• Greet customers and present menus.
• Make suggestions based on their preferences.
• Take and serve food/drink orders.
• Deliver checks and collect payments.
• Cooperate and communicate with serving and kitchen staff.
• Adhere to all relevant health department rules/regulations and all customer service guidelines. Transport Tech
St. Michael's Medical Center - Texarkana, TX
March 2022 to August 2023
Duties
• Transporting patients to testing sites or discharging to correct entrance.
• Transferring beds to different rooms.
• Working directly with the nursing staff and patients and family members.
• Properly push equipment while following safety best practices. Amazon Fulfillment Center Warehouse Associate/Operations Facilitator Amazon Warehouse – Dallas TX
August 2019 – September 2022
Duties
• Assist in operational guidelines ensuring all necessary supplies and inventory is accurately available for fulfillment.
• Communicate and facilitate with different departments such as purchasing, production, and project management to coordinate operations inventory control, and material movement meets guidelines and standards.
• Receive and put away inventory.
• Sort, scan, and stack packages on pallets, helping to get customer orders ready for delivery.
• Load and unload the products in the trucks for preparation of delivery.
• Load and unload pallets with use of a forklift.
• Pick customer orders in an assigned area with the use of a pick list and packing slip.
• Scan items using RF handheld scanners.
• Responsible to keep lines of communication open and flowing to ensure a continuous flow of production, ensure the weekly schedule is reflective of each shop's capacity, assist in maintaining MRP and Production Schedules.
• Update/Enter all inventory data in the computer system.
• Ensure all data entry is accurate for other department viewing. Notify Leader
TARGET LOGISTICS - Texarkana, TX
August 2019 to October 2021
Duties
• Pick items for guest orders accurately and quickly.
• Meet service and required ship time standards.
• Properly prepare, pack and sort guest orders for shipment using correct materials in a timely manner.
• Update/Enter all inventory data in the computer system.
• Ensure all data entry is accurate for other department viewing.
• Meet pick and pack productivity expectations.
• Locate Ship to Store orders and scan into hold upon arrival.
• Complete return to stock tasks according to best practice.
• Monitor and communicate with your leader when supplies are needed.
• Model excellent service by greeting all guests in the area when picking orders.
• Properly use equipment while following safety best practices.
• Manually load outbound orders into 3rd party carrier trailers (Enhanced Ship from Store Locations Only).
• Leverage appropriate escalation tools to solve process and/or guest issues; notify leader(s) as needed.
• Execute end-of-day procedures.
• Follow all safety guidelines, operating procedures, product freshness and quality standards.
• Follow food safety guidelines when handling, displaying and/or storing food items.
• Provide service and a shopping experience that meets the needs of the guest.
• Always demonstrate a culture of ethical conduct, safety, and compliance.
• Assist with other duties based on business needs. CASHIER/CUSTOMER SERVICE
BED BATH & BEYOND - Texarkana, TX
August 2020 to May 2021
Duties
• Greet Customers.
• Respond to questions, improving engagement with merchandise and provide outstanding customer service.
• Operate Cash Register, managing financial transactions, and balancing drawers.
• Achieve established goals.
• Direct customers to merchandise within the store.
• Assist in increasing in store sales.
• Maintain and stay up to date on product knowledge.
• Maintain an orderly appearance throughout the sales floor.
• Introduce promotions and sale opportunities to customer.
• Cross-Sell products to increase purchase amounts. SALES ASSOCIATE
ASHLEY FURNITURE HOME STORE - Paris, TX
November 2018 to April 2020
Duties
• Greet Customers and treat them with the highest level of professionalism.
• Assist customers with furniture selection and purchase.
• Follow through with customer on all sales.
• Meet sales goals and customer satisfaction targets.
• Display a team player attitude towards staff and management.
• Develop and maintain long term relationships with customers.
• Attend all sales meeting and training sessions.
• Assist with up-keep of the showroom floor.
Education High school diploma/GED
Skills
• Work independently as well as a team member to accomplish the task.
• Excellent communication and organizational skills.
• Exceptional with the public.
• Process Sales
• Computer Skills
• Accurate Money Handling
• Able to work effectively under pressure to meet deadlines and always interact responsibly with coworkers.
• Accountable
• Quick Problem Solver