Class B Cdl Driver
Resume:
Jennifer Price
***********@*****.***
New Albany, IN 47150
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature. In addition, accomplished Class B CDL driver with 20 years of extensive hands-on experience acquired. Dedicated, passionate, hard worker with a rapidly increasing range of industry experience looking to bring strong instincts and a proven record of procedural compliance, process management and strong operational skills to a rapidly growing company.
Professional
Summary
Websites,
Portfolios, Profiles
• http://www.pricedivinefashions.com/
• http://www.tiktok.com/@pricedivinefashions
• https://m.facebook.com/pricedivinefashions/
Skills Web application development
Full lifecycle development
Working with shifting priorities
Managing multiple projects simultaneously
Team player
Facebook, Instagram, TikTok, LinkedIn,
Pinterest, Twitter, and Google Integration
Servers
HTML 5
JavaScript
Windows Server - Newest version
Microsoft Exchange - Newest version
Windows
Microsoft SharePoint
Large-scale systems
Leadership
Working Independently
Web application design
Managing tight deadlines
Strong communication skills
IT security best practices
Networked applications
Task Prioritization
Self Motivation
Interpersonal Skills
Client Relationship Management
Analytical Thinking
Goal Setting
Professionalism
Customer Complaint Resolution
Interpersonal Communication
Data Collection
Strategic Planning
Digital Marketing
Time management abilities
Continuous Improvement
Adaptability
Written Communication
Graphic Design
Project Management
Digital Media
Marketing Analytics
Branding
Professional Demeanor
IT-Quality Assurance, IT-Systems
Management, Web Applications, Cyber
Security, Wireless Networks, Performance
Management, Information Technology
Trends, Information Security, IS Security
Concepts, Information System
Fundamentals, Critical Thinking, and
Algorithms/Logic for Computer
Programming
Fundamentals of Networking
Class B CDL
Commercial Front Load Driver
Package Handler
Swing Delivery Driver
Marketing Communications
Social Media Marketing
Pricing strategy
Data-driven decision-making
Objection handling
Salesforce proficiency
Account planning
Cold-calling
Territory Management
Competitive Analysis
Customer Service
Teamwork and Collaboration
Problem-Solving
Time Management
Attention to Detail
Problem-solving abilities
Multitasking
Multitasking Abilities
Reliability
Excellent Communication
Organizational Skills
Team Collaboration
Team Leadership
Active Listening
Effective Communication
Adaptability and Flexibility
Decision-Making
Relationship Building
Microsoft Office
Computer Proficiency
Team building
Problem-solving aptitude
Marketing Strategies
Email Marketing
Content Management
Research methods
Communications management
Vendor Relationship Management
Marketing strategy
Database Management
Campaign Management
Brand Promotion
Brand Development
Corporate Communications
Event Logistics
Client Retention
Customer Presentations
Data collection processes
Content Marketing
Analytical Skills
Campaign Development
Competitive Research
Target Audience Analysis
Data Visualization
Database Skills
Social Media Best Practices
Sales Forecasting
Business Needs Analysis
Integrated Marketing
Pricing Structures
Pricing Analysis
Global Marketing
Advertising Campaign Assessment
Industry Trends
Customer Meeting Organization
Customer Demographics
04/2024 - Current
Market Development Specialist/Residential Connectivity Specialist Spectrum, Louisville, KY
07/2018 - Current
CEO/Owner
Price Divine Fashions, New Albany, IN
07/2023 - 12/2023
Commercial Front Load Driver
Waste Management, Louisville, KY
Work History
• Acquire new customers through door-to-door relationship building and community events
• Focus on new and existing communities within targeted growth markets
• Build a vast network of referral partners to help quickly engage prospective customers Develop relationships with homebuilders, homeowner associations and housing community groups within an assigned territory
•
• Sell Spectrum's superior products at an exceptional value to customers
• Be rewarded for achieving sales goals in Internet, mobile, phone and video sales
• Connect with your team by participating in sales meetings and training.
• Owner/Operator of Price Divine Fashions since 2018 Perform various responsibilities including but not limited to: Web design, bookkeeping, accounts payable, store management, inventory control, ordering, stocking, employee payroll, customer interaction, shipping and receiving, POS, system updates, quality control, and following all compliance guidelines as well as maintaining valid licenses.
•
Operates vehicle in accordance with Occupational and Safety Health Act (OSHA) and Department of Transportation (DOT) requirements as well as all local, state and federal requirements and Company expectations for the Fleet; maintains a clean and safe vehicle
•
Performs pre- and post-trip inspections of assigned vehicle using utilizing standard DVIR
(Driver Vehicle Inspection Report); notes all issues on DVIR form for corrective review/repair
•
Immediately reports any unsafe situations or service calls to Route Manager or Dispatch before attempting service
•
Participates and cooperates in all scheduled training, briefings, and meetings as required by Route Manager
•
Works closely with Route Managers to improve route efficiencies and identify problem or unsafe accounts
•
Performs all duties as scheduled by Route Manager or Dispatch, assisting other company drivers as directed
•
• Notifies Route Manager of any incidents, accidents, injures, or property damage Notifies Dispatch or Route Manager of issues as prescribed by Service Machine protocol, including blocked containers, potential missed pick-ups or problems that arise on the route
•
• Communicates customer requests or issues to Dispatch or Route Manager Completely dumps all containers and leaves the customer's location clean and free of debris
•
• Completes and submits customer tickets when excess yardage must be removed Positions containers on the customer's property in a manner that ensures lids are properly replaced, containers are set in an upright position, and containers do not block driveway entrances or traffic
•
• Follows route assignments throughout the day and completes all documentation when 04/2023 - 06/2023
Commercial Front Load Driver
Ecotech Waste Logistics, Jeffersonville, IN
01/2023 - 03/2023
Swing Driver
FedEx Express, Louisville, KY
10/2022 - 01/2023
Package Handler
UPS, Clarksville, IN
checking-in at the end of the route.
• Ability to safely operate a garbage truck on specified routes to collect solid waste
• Ability to read route sheets and/or operate a tablet as well as talking to dispatch Performed complete pre- and post-operation inspection of the vehicle in accordance with company policy to ensure tire pressure, fluid levels, safety equipment, gauges
•
• Ability to drive long hours and travel regularly Adaptable, flexible, and have extensive knowledge of applicable truck driving rules and regulations
•
• Transport that trash to a waste management facility or garbage dump/landfill Operating various controls, front load arms and forks, working with a cross pattern and an X pattern
•
• Comply with all DOT regulations
Identifying potential hazardous materials per safety rules and regulations, and occasionally interacting with customers on a route
•
• Working in Commercial areas as well as Residential areas Trash compression, keeping the blade area clean and working dump controls as well as various other job requirements
•
• Maintaining Class B CDL.
Operates company vehicles and provide courteous and efficient delivery and pick up of packages
•
• Check shipments for conformance to FedEx features of service
• Provides coverage for all assigned routes within the station's service area
• Provides related customer service functions
• Ability to lift 50 lbs
Ability to maneuver packages of any weight above 50 lbs with appropriate equipment and/or assistance from another person
•
• Good human relations and verbal communication skills
• Thorough knowledge of the station's service area
• Demonstrated skills in adaptability, dependability, and excellent courier methods.
• Using 'hand-to-surface' methods when handling packages
• Scanning, reading, and labeling packages to determine correct grouping Moving packages into the delivery area and loading them onto conveyor belts, trucks, or pallets
•
Observe strict adherence to company policies, such as safety, security, uniform, and package handling
•
• Maintain a clean working area
06/2005 - 01/2021
Supply Attendant
AT&T, New Albany, IN
01/2008 - 01/2008
CEO/Owner
Turners Vending & Fashions, New Albany, IN
10/2000 - 06/2005
Customer Advocate
AT&T, Evansville, IN
• Identify errors in package information, defects, and any discrepancies
• Collaborate with other warehouse personnel to ensure work efficiency.
• Participated in special projects, external audits, evaluations and process improvements
• Translated business needs and priorities into actionable logistics strategies
• Determined the most cost-effective procedures and routes for shipments
• Gathered, logged and monitored all shipping data Minimized damage and repair costs through careful management and preventative maintenance
•
• Communicated with dispatchers, warehouses and customers regarding outgoing orders
• Prioritized order security, accuracy and on-time pickup and delivery
• Supervised material flow, storage and global order fulfillment
• Redirected shipments en route in response to customer requests
• Maintained accurate stock records and schedules
• Coordinated delivery of material with various departments and managers Prepared reports, memos, letters, and other documents using spreadsheets, database, or other software as well as emails
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• Established long-term customer relationships through prompt and courteous service Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors
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• Tracked time spent on assignments each day for productivity reporting
• Obtaining and maintaining my Class B CDL, and CDL/DOT training
• Procurement and quality assurance
• Forklift/Manual hand jack operation
Shipping/Receiving, phone support, computer systems, Microsoft Excel, Word, Powerpoint, Scanners, and various systems.
•
Performed various responsibilities including but not limited to: Web design, bookkeeping, accounts payable, store management, inventory control, ordering, stocking, employee payroll, customer interaction, and following all compliance guidelines as well as maintaining valid licenses.
•
Confer with customers to discuss their options and goals so that plans for accessing needed Services can be developed
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Prepare and maintain records, including documentation such as customers personal and any eligibility services
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• Mastery of customer service management systems and databases
• Defused volatile customer situations calmly and courteously
• Identified chronic customer issues by creating and maintaining customer complaint log 01/2000 - 10/2000
Customer Service Representative
One Star Long Distance, Evansville, IN
12/1998 - 01/2000
Collections Representative
United Fidelity Bank, Evansville, IN
05/1998 - 12/1998
Night Auditor
Radisson Hotel, Evansville, IN
• Addressed and resolved customer product complaints empathetically and professionally
• Gathered and verified all required customer information for tracking purposes
• Accurately documented, researched and resolved customer service issues Referred unresolved customer grievances to designated departments for further investigation
•
• Acted professionally and patiently when addressing negative customer feedback
• Effectively managed a high-volume of inbound and outbound customer calls Improved call center functionally and service capacity by resolving customer complaints efficiently and quickly
•
Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment
•
Operating on a multiple phone line system, operating various computer systems (BI, ACIS, BOSS, WordExcel, PowerPoint and more).
•
Answered an average of 75 - 100 calls per day by addressing customer inquiries, solving problems and providing new product information
•
Communicated with vendors regarding back order availability, future inventory and special orders
•
• Provided an elevated customer experience to generate a loyal clientele Recommended, selected and helped locate and obtain out-of-stock product based on customer request
•
• Answered product questions with up-to-date knowledge of sales and store promotions Effectively communicated with and supported sales, marketing and administrative teams on a daily basis
•
Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.
•
• Assessed clients' financial situations to develop strategic financial planning solutions Collaborated with the compliance department to eliminate procedural errors and margin breaks
•
• Trained and directed new hires during department orientations
• Compiled financial reports pertaining to cash receipts, expenditures and profit and loss Reviewed collection reports to determine the status of collections and the amounts of outstanding balances
•
• Worked with management at the project level to ensure expense plans are achieved
• Collections of overdrawn checking accounts and property collections
• Referring accounts for legal action and skip tracing, and fact reports
• Computer software and customer contacts.
• Analyzed customer levels and planned resources according to needs of the business 05/1996 - 03/1997
Credit Card Collections Specialist
Card Management Corporation, Evansville, IN
02/1996 - 05/1996
Secretary/Receptionist
Re/Max First Class Reality, Evansville, IN
12/1995 - 01/1996
Secretary
American Fabricating, Evansville, IN
09/1994 - 12/1995
Computer Operator Assistant
• Resolved customer service issues promptly
• Trained new employees on proper protocols and customer service standards
• Prepared materials for the following shift
• Coordinated with day management regarding on-going issues
• Drafted invoices for completed work
• Walked around facility frequently to check banquet/conference activities
• Increased profit by streamlining operations
• Updated team members about changes in hotel products, services, pricing and policies Delivered messages, mail and packages left for guests, and hotel facilities in a timely manner
•
• Reviewed account information and charges with guests during check-out
• Resolved service-related problems in a timely manner Verified that personal and payment information on guest accounts was accurate and complete
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Night Auditor, customer service, balancing all hotel revenue, accounting assistant, credit card processing, deposit transactions, performing night audits and backups
•
• File maintenance, and numerous reports.
• Complied with regulatory requirements, including the, OFAC, USA Patriot Act, Privacy Act Locating delinquent customers through fast data and passing information received onto skip tracing
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• Working with customers to reestablish payment plans Posting payments, daily clerical responsibilities, customer service, and phone support with customers, and computer software
•
• Working charge off accounts in order to recover the loss of company revenue. Typing legal documents, researching real estate leads, and answering/routing incoming phone calls on a multi-phone line system
•
• Preparation of daily agenda to agents, and assisting agents with closings
• Continually stayed up-to-date on mortgage rates and related real estate news
• Prepared and organized documents for co-op board interviews
• Communicated with clients to understand their property needs and preferences
• Worked with the MLS.
Front Desk customer service, processed and distributed internal and external company mail, and multiple clerical responsibilities and message taking
•
• Computer software experience.
Bristol Myers Squibb & Pharmaceutical Company, Evansville, IN
• Distributed, processed and dispensed of confidential magnetic tapes
• Assisted in the magnetic tape library
• Shipping and Receiving, typing and filing
• Data storage, job order completion and management communication. 01/2016 Certificate, AAITT/IAS: Information Technology w/Information Assurance & Security Certificate/Cybersecurity and A+ Certifications, University of Phoenix-Online Campus, Tempe, AZ
06/2005 Commercial Driver's License (CDL), CDL, Vincennes University, Vincennes, IN 06/1994 High school diploma, Business/Computers, William Henry Harrison High School, Evansville, IN
Education
• Honoree of [Honor Name]
• Awarded [Award Name]
• [Number] GPA
• Completed AP course in [Subject]
• Professional Development: [Subject]
• [Student Organization or Club Name] Member
• Extracurricular Activities: [Activity]
• Study Abroad: [Location], [Subject]
• Thesis: [Name of Thesis]
• Research Project: [Project Name], [Project Results Statement]
• Class B
• Expires: August 2025
• State: IN
• Honor Roll [Semester and Year]
• Honoree of [Honor Name]
• Completed AP course in [Subject]
• Professional Development: [Subject]
• Relevant Coursework: [Subject] & [Subject]
• [Number] GPA
• Extracurricular Activities: [Activity]
• [Honor's Society Name] Member
• Study Abroad: [Location], [Subject]
• Research Project: [Project Name], [Project Results Statement] Certifications • First Aid Certification
• CompTIA Project+
• CompTIA Linux+
• CompTIA A+
• CompTIA Security+
• Forklift Certification
• Commercial Driver's License/Class B CDL
Personal Willing To Relocate: Anywhere
Information
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