Travel Consultant Senior

SHOAIB ALI KHAN

Phone No.: 91-844*******,

E-Mail: **************@*****.***

Senior Level Assignment

Senior Travel Consultant/ Sales Operations

Proficient in running successful operations and taking initiatives for business excellence through process improvement Location Preferences: Delhi/NCR/Uttar Pradesh/Uttarakhand P R O F I L E S N A P S H O T

Over 20 years of experience in Operations Management, Budgeting, Client Servicing, Ticketing and Sales & Marketing in the Travel industry

Presently associated with VISHAL TOUR & TRAVELS As a Operation Manager (UP)

Proficient in managing all aspects of travel operations including reservations, ticketing & fare construction

Experience in providing high value-added services to customers by providing them effective travel packages, thereby enhancing their satisfaction levels

Excellence in providing the booking and travel information as per the customer’s wish

Expertise in providing advises to the customers on prices, options and must-see attractions in parts of the world. Excellent relationship management, analytical & communication skills

Possess excellent relationship management, analytical & communication skills O R G A N I Z A T I O N E X P E R I E N C E

Presently Working with Vishal Tour & Travels SA-58 First Floor Behind Ganga Sheel hospital, DD Puram, Bareilly (UP), From June 2024 As a Operation Manager, From June 2024. Dec’17-Dec 2017 to 2020 Grand world Travels, Udyog Vihar Gurgaon (HR) as a operation Manager, May’16-7 Nov 2017 SNA Holidays, New Delhi as a Senior Travel Consultant. Oct’15-Mar’16 Nest Leisure Services Pvt. Ltd., Gurgaon (HR) as a Senior Travel Consultant, Jan’10- Oct’15 Sunrise Travel Solutions, New Delhi as Senior Travel Consultant, Nov’04- Dec’10 Hilton Airways Pvt. Ltd Delhi as Reservation and Ticketing Staff, Feb’98 to Oct’04 Almas Travels Pvt. Ltd (IATA), Connaught Place New Delhi as a Sales & Reservation Staff. Key Result Areas

Managing the tasks such as domestic & international reservations, ticketing, insurance & accommodation, constructing fares for corporate & individual clients; ensuring timely receipt of money from the clients

Liaising with regulatory authorities for procuring Visa & Forex for clients

Assisting clients in determining their itineraries & travel plans, offering them the most competitive travel solutions

Interacting with clients to troubleshoot complaints & ensuring customer satisfaction by achieving delivery service norms, building credibility and gaining market share in the territory

Making cold calls to potential customers for persuading them to buy company’s products & services

Conducting promotional activities related to Holiday Travel Packages

Ensuring provision of value-added services to customers for enhancing their satisfaction levels E D U C A T I O N

1993 High School, From Khalil Higher Sec. School Bareilly. 1995 Inter Mediate, From Government Inter College Bareilly. 1998 B.A. From MJP Rohil Khand University Bareilly. C O U R S E A T T E N D E D

• Diploma course in International Air Ticketing and Computerized Reservation System from IITC, New Delhi in year of 2000. IT S K I L L S

• Amadeus (Reservation Access)

• Basic use of Computer, MS Office, Word and Excel

• Internet Application

P E R S O N A L D E T A I L S

Language Known: Hindi, English & Urdu

Date of Birth: 15th August 1978

Permanent Address: Ho-No 273 Bashir Uddin Street Zakhira Bareilly Pin Code 243001.

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