Human Resources Social Media

ELIZABETH P CASTAÑEDA

*** ********* ****** ** ***** 914-***-**** *********.***************@*****.***

EDUCATION

WESTCHESTER COMMUNITY COLLEGE Valhalla, NY

Associate degree: Business Management

RELEVANT COURSES

Economics Human Resources Pre-Calculus

Finances Introduction to Statistics Fundamentals of public speaking

Business law Business Analytic Geometry and calculus

Business Administration Marketing Literature and Writing II Computer Information Systems 1-2 Microeconomics Speech Communications

Statistics Calculus Financial Accounting 1-2

Photography Macroeconomics Investment

Money and Banking Consumer Motivation World Market

LANGUAGES AND SKILLS

Bilingual, Spanish and English

Computer: Quick books, Microsoft Excel, Microsoft Access, Microsoft Power Point, Microsoft Word, SQL, Adobe Photoshop, Acrobat Reader DC, Adobe Bridge CC, Social media management, Corel Drawn, HTML.

CERTIFICATES

Early Childhood Education and Training Program:

This 0.75-hour training can be used to fulfill NYS OCFS training requirement(s) in: Adverse childhood experiences, focused on understanding trauma and on nurturing resiliency.

Early Childhood Education and Training Program:

This 5-hour training can be used to fulfill NYS OCFS training requirement(s) in: Nutrition and Health Needs of Infants and Children, Statutes and Regulations Pertaining to Child Day Care, Safety and Security Procedures, Child Day Care Program Development, Child Abuse and Maltreatment Identification and Prevention, Education and Information on the Identification, Diagnosis, and Prevention of Shaken Baby Syndrome.

Identifying and Responding to Anaphylaxis

This 1.5-hour training

Nutrition and Health Needs of Infants and Children

Business Record Maintenance and Management

Safety and Security Procedures

Principles of Childhood Development, focusing on the developmental stages of the age groups for which the program provides Care.

WORK EXPERIENCE

REPRESENTATIVE DMV

Novemberr2023-Agost 2024

Processing used vehicle titles after wholesale by auction Prepares Used Vehicle Trade Jackets

Call on titles in transit

Contacts banks to obtain lien releases

Prepare car deals for scanning

Provide additional administrative support as needed.

Westchester Eye Doctor Rye, NY.

Receptionist November 2022- January 2024

●Customer service.

●Assisting members with managing their pharmacy benefits.

●Answer of the customer questions, provide product information.

●Open new customer account.

Acme company Rye, NY

Administration Assistant August 2020- July 2022

●directing communications between colleagues and customers, organizing schedules and events, entering data, bookkeeping, maintaining office equipment

Olga’s Spa White Plains, NY

Receptionist January 2019 – March 2020

●Serves visitors by greeting, welcoming, and directing them appropriately.

●Notifies company personnel of visitor arrival.

●Maintains security and telecommunications system.

●Informs visitors by answering or referring inquiries.

●Keeps a safe and clean reception area by complying with procedures, rules, and regulations.

●Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.

●Handling incoming calls and other communications.

●Updating paperwork, maintaining documents and word processing.

●Managing filing system.

●Greeting clients and visitors as needed.

21st Century Renovations LTD Port Chester, NY

Office Assistant January 2019 – December2020

•Handling incoming calls and other communications.

•Updating paperwork, maintaining documents and word processing.

•Managing filing system.

•Greeting clients and visitors as needed.

Carver center Portchester, NY

Receptionist -administration February 2017 – July 2018

•Serve individuals requesting information

•Customer service, give information to clients about the programs

•Community service

•Answer phone calls, take

Alfaro Abogados Rye, NY

LAWYER ASSISTANT January 2016 – February 2018

Managed confidential and sensitive information for applicants in Spanish and English

Provided administrative support for the lawyers of the firm

Assisted in the development and organization of confidential documentation

Translated documents for the understanding of the clients

Hers Company Valhalla, NY

DISTRIBUTION February 2011 – October 2013

●Provided detailed information for the understanding of the rights and responsibilities of the costumer

●Gathered and provided quality information of the product to the head managers of the distribution department.

●Reviewed and guaranteed the transportation of products to Hers’ clients.

UCEDA Institute Port Chester, NY

TEACHER OF COMPUTER SOFTWARE August 2011 – January 2013

●Taught Microsoft Word, Excel, Power Point, Java, SQL server, managing windows, and typography.

The Osborne-Nursing Home

Rye, NY

ASSISTED LIVING January 2011– April 2012

●Provided direct care to the patients in the nursing home

●Assisted on the daily activities that the nursing home provided to the patients

INTERNATIONAL VOLUNTIRING EXPERIENCE

UNIFE Lima, Perú

Provided food supplies to small underdeveloped towns Summer 2014

●Provided medical aid to children suffering from different sicknesses

●Raised awareness to the public regarding the current situation in different underdeveloped town

“Un Techo para mi País” – “A Roof for My Country

Lima, Perú Summer 2013

●Raised funds to increase the budget for the organization to build houses in impoverished areas of the country.

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