Customer Service Administrative Assistant
Resume:
DONNA P. BRYANT
Monroe, LA ****1
Cell: 318-***-****
Email: *************@*****.***
PROFILE
I am educated to a degree level in Business Administration with over 30 years direct experience of working in an administrative capacity. I strive to apply accurate working methods, setting up and maintaining effective business systems. I am conscientious, dependable, organized, IT literate, an excellent time manager, adaptable to differing work regimes, accurate, multi-functional, and experienced in customer care.
CAREER REVIEW
Alarm Monitoring Services August, 2022 - Present
Monroe, LA 71201
Collections Specialist
Collections of delinquent accounts
Coast Professional, Inc October, 2019 – August, 2022
West Monroe, LA 71291
Call Center Agent
Process incoming calls related to Federal Student Aid.
JPMorgan Chase Bank April, 2019 – October, 2019
Monroe, LA 71201 Temporary thru Veterans Sourcing Group
Loan Collateral Review Specialist
Review consumer loan files
Office of Worker’s Compensation January, 2019 – March, 2019
District 1E, Monroe, LA 71201 Temporary thru Westaff Staffing
Administrative Assistant
Maintain Filing System
Reception / Switchboard / Other Clerical Duties as needed
Glenwood Regional Medical Center April, 2010 – January, 2019
503 McMillan Road West Monroe, LA 71291
Customer Service / Collector – Medicare Secondary Insurance
Follow-up and collect Medicare Secondary Insurance
Process Financial Assistance Applications
Answer Patient Query and Follow up of Requests
Reception / Switchboard
Allied Building Stores September, 2008 - February, 2010
850 Kansas Lane Monroe, LA 71203 Temporary June, 2008 – August, 2008
Administrative Assistant / Switchboard Relief
Switchboard / Customer Service
Process mail for Graphics Department
Maintain Co-Op Vendor Files
Maintain NLRC Account and Graphics GL accounts
Kane Mailing Systems Ltd April, 2007 – May, 2008
Ystrad Mynach, South Wales UK
Administrative Assistant / Marketing Clerk
Maintain Databases for Marketing Purposes
Reception / Telephone / Customer Service
College at Ystrad Mynach September, 2004 – March, 2007
Ystrad Mynach, South Wales UK
Transport Officer / Administrative Assistant
Liaising with local councils for transport of students 18 years and under
Maintain and update student records and expenses in regards to travel and Free Meals
Maintain diary of meetings held in Conference Room
Liaising with College Careers Officers for student appointments
Parkside Residential Home February, 2003 – August, 2004
Maesycwmmer, South Wales UK
Care Assistant
Provide daily personal care to residents with dementia and their families.
Justiss Oil Company June, 2000 – October, 2000
Secretary at Field Office in Gordo, Alabama
Reception, switchboard and general office duties
Mercedes Benz April, 2000 – June, 2000
Vance, Al 205-***-****
Accounts Clerk (Temporary)
Process employee expense reimbursements
Harper Chambers Lumber Company January, 1991 – March, 2000
Tuscaloosa AL 205-***-****
Accounts Clerk
All phases of accounting – cash reconciliation/ reports/ payroll, receivables/payables
EDUCATION AND TRAINING
University of Louisiana, Monroe (ULM) 1980-1983
Studies included Business Administration and Marketing
Louisiana Business College Graduated December, 1979
Studies included Business Administration
Ouachita Parish High School Graduated January, 1979
REFERENCES AVAILABLE ON REQUEST
Contact this candidate