Customer Service Sales Representative

Orlando Johnson

Phone: 818-***-****

Email: *********@*******.***

Career Objective:

Sales and Customer Service professional seeking a role with a small to medium size manufacturing company.

Career Summary:

Seasoned Sales Representative with multiple years of relevant experience, A solid history of taking on leadership roles in competitive environments. Skilled networker offering remarkable interpersonal and communications skills with clients and colleagues.

Employment History

04/2023 - 11/2023

Marketing Liaison for Southern California

Sales Partnership, Inc., Broomfield, CO

Client: Kaneka Corporation

Engaged as a Marketing Liaison resource as part of a special project team to work specifically with Kaneka Corporation for the Ubiquinol product.

Initiated contact with Healthcare Providers, Nurse Practitioners, Medical Assistants, Primary Care Physicians, Specialists, and Pharmacies.

Weekly and monthly metrics included meeting with 50 Providers per week, totaling over two hundred Providers per month, and consistently exceeding monthly marketing goals.

Scheduled and presented lunch and learns, offered product demonstrations, and was effective in placing product samples with Providers for their patient population.

Participated in medical related trade shows to further penetrate the market with exposure and knowledge about the Ubiquinol product offering.

Developed, managed, and monitored marketing campaigns to increase brand awareness, generate sales, and improve engagement with Healthcare Providers.

05/2022 - 10/2022

Insurance Agent

Humana, Louisville, KY

Hired as a dedicated resource for the telesales marketing campaign for the Annual Enrollment Period.

Marketing to Seniors discussing the best Medicare and supplemental health insurance plans to maximize their insurance coverage options and provide comprehensive coverage.

Participated in daily selling activities including receiving inbound calls and placing outbound calls to Medicare beneficiaries.

Referred Medicare prospects to the Humana field sales representatives to complete the sales process.

01/2021 - 10/2021

Territory Manager for San Fernando Valley, CA

Zynex Medical, Englewood, CO

Served as a Territory Manager meeting with Physicians, Health Clinics, and Hospitals.

Day-to-day responsibilities included promoting company medical devices, making sales calls to healthcare providers, and building a strong rapport with medical practices and front office staff.

Provided alternative methods to Physicians in assisting their patients with pain management utilizing medical devices.

Regularly utilized analytical tools to evaluate the business to best determine how to accomplish sales objectives.

10/2019 - 04/2020

Account Manager

United Health Group, Eden Prairie, MN

Hired as a consultant with the Project Management team working on the LA Care Health Plan account.

Reported the daily analytics to the Management team. This allowed the management team to identify specific medical and Specialty Providers.

Utilized multiple marketing campaigns increasing provider contracts, through cold calling, onsite visits, and face to face presentations with providers.

Successfully achieved and exceeded all management objectives for the role.

01/2016 - 03/2018

Education History

B.S. Journalism

University of Kansas, Lawrence, KS

Network Development Specialist

United Health Group (formerly MSLA), Eden Prairie, MN

Actively cold called medical facilities, medical clinics, and Physicians within a defined territory to develop a medical provider network.

Responsible for provider contracting activities and communications which included provider notices, contract updates and issue resolution.

Effectively presented, explained, and ensured a complete understanding of MSLA/UHG procedures, guidelines, and customer service expectations to new and current providers.

Proactively engaged in meeting New Business Development targets monthly.

Consistently exceeded sales goals and business initiatives.

Bachelor of Science degree in Journalism

William Allen White School of Journalism

University of Kansas, Lawrence, KS

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