Product Owner Business Analyst

ALEXANDER G. FANTAUZZO

Chattanooga, TN ***** 423-***-**** *.*.*********@*****.*** linkedin.com/in/alexander-fantauzzo CERTIFIED SCRUM PRODUCT OWNER PRODUCT MANAGER BUSINESS ANALYST Product owner improving team performance by implementing robust Agile development processes. Experience in software project management with a background in SAAS, native mobile, and cloud-based server development. Relied upon to identify solutions to complex problems. Enhance the user experience (UX) by making data-driven decisions and prioritizing options based on impact. Deliver features aligned with user requirements/business goals by collaborating with stakeholders to understand needs, translating into actionable goals for development teams. Core competencies and technical skills: Story Writing Data Analysis Budgeting Planning Presenting Selling SAFe CSM Agile Frameworks Aha SCRUM Ceremonies Kanban Jira Confluence SQL Java C# .NET GIT React Rest APIs Postman CI/CD API Management AWS PROFESSIONAL EXPERIENCE

PROCARE SOFTWARE, Denver, CO

Product Owner - Platform Pod 01/2024 – 06/2024

Drove strategic planning and executed platform team roadmap with input from executive leaders while managing product backlog. Championed online vision by aligning priorities/strategies across 4 development pods. Led Agile/Scrum team of 8 engineers and 1 engineering manager focused on building and syncing technology and third-party integrations with partner platforms. Conducted discovery and requirements gathering to create product requirement documents for engineering teams.

● Centralized authentication system across web, desktop, and mobile environments, streamlining logins and managing multiple tenancies across all platforms.

● Migrated data from U.S. East to U.S. West, ensuring seamless failover capabilities. ENLYTE, A SUBSIDIARY OF MITCHELL INTERNATIONAL, San Diego, CA Product Owner & Business Analyst 2 (Remote) 12/2021 – 08/2022 Developed and implemented product roadmap with engineering team objectives and functional requirements for fiscal quarters. Conducted market research and stakeholder reviews to prioritize upcoming improvements and enhancements. Utilized Jira metrics to ensure product development met defined requirements. Evaluated risk and dependencies during development process. Facilitated Scrum ceremonies, managed Kanban boards, and groomed product backlog.

● Improved on-time deliverables 60% by defining user stories and partnering with engineering to implement Agile processes.

● Increased efficiencies 27% across 3 development teams by enhancing cross-team collaboration through dedicated Slack channels and developing Confluence pages to provide organizational wide central resource. LIBERTY MUTUAL, Boston, MA

Associate Product Owner 10/2020 – 12/2021

Defined and refined user stories, tracked software development life cycle, and coordinated with data analytics team to prioritize developments and manage tech debt. Supported engineering team with product codebase and collaborated on acceptance criteria for epics and subtasks in Jira. Maintained communication with management and engineering/product teams. Software Developer 05/2018 – 10/2020

Developed server-side, database, and front-end production software in collaboration with senior product owners.

● Created registration service that integrated with payment capture solution, reducing hang time, streamlining payments, and automating email notifications, which led to fewer customer service calls for resolution and error handling.

● Earned Shine Award for troubleshooting and seamlessly integrating new technology.

● Migrated claims center application from SharePoint to Alfresco for AP, LATAM, and EU regions, resulting in cleaner, more user-friendly interface and improved resource accessibility compared to previous SharePoint setup. EDUCATION & CERTIFICATION

UNIVERSITY OF SOUTH FLORIDA, Tampa, FL Bachelor of Science, Management of Information Systems 05/2018 SCRUM ALLIANCE, Westminster, CO Certified Scrum Product Owner (CSPO) 09/2023