Customer Service High School

SCOTTIE ALLEN

RETAIL MANAGER

With a proven track record in retail leadership, I excel in team collaboration, customer service management, enhancing store operations and employee performance. My attention to detail and problem-solving abilities have consistently improved inventory management, showcasing my ability to lead and achieve in a fast-paced environment. SKILLS

• Communication

• Customer Service

• Collaboration

• Attention to detail

• Positive attitude

• Time Management

EDUCATION

Flint Central High School

High School Diploma - 1984

CONTACT

Flint, MI

810-***-****

**************@******.***

EXPERIENCE

SHIFT LEADER – RITE AID AUG 2020-PRESENT

• Trained new employees in job duties, and company policies.

• Managed store closing and opening procedures to ensure safety and security.

• Held team members accountable during shift by effectively coaching to improve performance.

• Managed inventory levels and minimized loss, following company systems and guidelines. PARTS HANDLER – CHAMPION BUS JAN 2019- APR 2020

• Performed daily inspections on forklifts, reporting any malfunctions or damage to supervisor.

• Ensured compliance with safety regulations at all times when operating machinery or moving heavy objects.

• Assisted with loading and unloading trucks using pallet jack and other material handling equipment.

• Organized parts into appropriate areas, bins or shelves to maintain efficient workflow.

• Maintained cleanliness of warehouse.

STORE MANAGER – RITE AID AUG 2006- SEP 2015

MERCHANDISER – JP O’SULLIVAN

• Maintained product rotation by checking expiry dates or damage.

• Used hand truck and pallet jacks for maneuvering products throughout store.

• Managed inventory levels and stock replenishment to ensure sufficient supply of merchandise.

• Developed and maintained relationships with retail partners.

• Coordinated with suppliers regarding delivery schedules and order fulfillment processes.

SEP 2015-JAN 2019

• Trained staff of proper cash handling procedures including daily deposits, credit card payments, and end of day cash reconciliation of register funds.

• Intervied and hired prospective employees according to team needs.

• Solved problems and resolved conflicts of customers and team members.

• Managed inventory levels by ordering stock when needed, tracking sales trends, and adjusting orders accordingly.

• Addressed employee issues, performed corrective actions, and termination when necessary.

• Assembled plannograms according to company standards, and maintained visual merchandising,

Contact this candidate