Back Office Operations Team
Resume:
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Buckeye, AZ
JSS
JEREMY SCHWIESOW
About
Several years’ experience and expertise in Back Office Operations in Finance, Retirement, & Payroll sectors. Excellent organization, communication, and problem-solving skills. Have also quickly & thoroughly learned to manage and operate several company specific applications and systems.
Experience
Dasher
Doordash / Buckeye, AZ
2023-Present
Deliver food orders for Doordash Application.
Senior Payroll Tax Specialist
Vensure / Chandler, AZ
March 2024-September 2024
Worked with both PEO & ASO clients on their Payroll Taxes.
Handled Escalated Tax items from clients, researched client’s tax issues to find resolution. Advised both client & Tax Operations Team on what action is needed to resolve the Escalated Issue.
Worked with clients & State Agencies to setup Federal & State Income Tax & Unemployment Tax accounts for filing & paying these taxes.
Researched company’s systems, clients’ tax returns, & State Agency websites to research & resolve issues with past tax filing & payment issues. Advised both client & Tax Operations Team on what action is needed to resolve the past tax filing & payment issues.
Payroll Specialist
ADP / Phoenix, AZ
2022-2023
Managed Payroll Accounts for several companies who were contracted with ADP.
Assisted and resolved all issues companies contacted ADP about that involved Payroll Processing, Paycheck Delivery, setup & filing of Tax Jurisdictions, and Human Resource.
Operations Specialist II
MUFG Union Bank / Phoenix, AZ
2021-2022
Performed Account Closures for accounts that passed the allowable period to be overdrawn.
Kept track of account information in Excel Spreadsheets.
Senior Operations Associate
Broadridge / Phoenix, AZ
2014-2021
Back-office operations in the Retirement industry. Handled communications between Third Party Administrators & Mutual Fund Companies.
Set up Mutual Funds for Third Party Administrators and facilitated transactions to move money into & out of the accounts through the National Securities Clearing Corporation (NSCC).
Education
Master of Business Administration with Concentration in Finance
New Mexico Highlands University
2012-2014
Bachelor of Business Administration
New Mexico Highlands University
2009-2012
High School Diploma
Buckeye Union High School
2004-2008
Skills
Strong knowledge of Back Office Operations
Excellent communication skills
Attention to detail
Ability to collaborate effectively
Great performance in Payroll and Finance
Experience with processing Payroll in ADP systems.
Experience in researching & resolving Payroll issues with information from ADP systems.
Experience in setting up Payroll Tax Accounts for Clients with State Agencies.
Experience in researching Clients’ Tax Returns, State Agency websites, & internal systems to research & resolve Payroll Tax issues.
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